Additional External Lodgement ATM's, Lobby Facilities and Saturday Branch Appointment

Bank of Ireland: Paula C

We are pleased to advise that we now have additional External Lodgement ATM's in various locations:

Stillorgan                               Terenure
Walkinstown                          DCU
Dublin Airport 1                     Dublin Airport 2
Rathmines                             Kiltimagh
Enfield                                  Scarriff
Bundoran                              Falcarragh
Durrow                                 Kilmacthomas
Lismore                                 Rathdowney
Tinahely                               Drumshanbo
Banagher                             Ougtherard
Charlestown                         Ballybay
Carnew                                Ballygar
Askeaton                              Ballymote
Castlepollard                         Monasteravin
Culmore Road                       Callan
Taghmon                              Clara
Cootehill                               Moville
Dunmore                               Granard
Rosslare                               Graignamanagh
Glenties                               Dungloe
Killmallock                            Kingscourt
Littleisland                           Rathkeale
Bunbeg            

Lobby facilities also available outside branch opening hours:

O'Connell St, Dublin :08:00 - 18:30 Monday - Friday
                            09:00 - 17:00 Saturday - Sunday

32 South Mall Cork :09:00 - 16:15 Monday - Friday

Sligo: 08:30 - 18:30 Monday - Friday
         09:00 - 17:00 Saturday - Sunday

Parnell Street (Business Customers only) 08:00 - 22:00 Monday - Sunday

Eyre Square (Business Customers only)   08:00 - 22:00 Monday - Sunday
Eyre Square - Drum                             08:00 - 18:00 Monday - Sunday

Dublin Airport Accessible 24/7

Advisors are available for appointments in some branches on Saturday Mornings from 10:00 - 13:00

Drogheda

Dundalk

Navan

Bray

Camden St

Ranelagh

Stillorgan

Kek

You guys should add an icon in the legend of branch locator, as it's difficult to find which branch has them. 

Bank of Ireland: Elaine

Hi Kek, 

Thanks for getting in contact with us here on Boards.ie.

This information is available on the Branch locator by selecting the desired branch however, having this information immediately visible to our customers is a great suggestion. 

Our Online Team are constantly reviewing and updating our Group Website, to ensure that information is as transparent as possible for our customers and we have forwarded your suggestion this morning to the team. 

Thank you again, 
Elaine 

FGR

I've noticed a few banks not listed there are after getting the new ATM machines that can take lodgements however the feature doesn't appear to be activated. Will more branches be offering this service soon?

Bank of Ireland: Elaine

Hi FGR, 

Thank you for your post. 

We are looking into your query at the moment and we will respond to your here once we have an update. 

Thanks again, 
Elaine 

Bank of Ireland: Elaine

Hi FGR, 

Thank you again for taking the time to post your query. 

We can confirm that Bank of Ireland continually accesses requirements across the Network. For a number of reasons we are unable to discuss proposed locations but the fleet is under continuous review. 

If we can help with anything else, please don't hesitate to contact us again. 

Elaine 

Shortbread

Could I ask that you consider adding Ashbourne, Co. Meath to that list? It's ridiculous that businesses have to take time during BOI opening hours to stand in a queue of other seething customers simply to lodge cheques. At least one of the ATMs always seem to have malfunctioned and it can be up to 30 minutes of a wait normally. It's such a step backwards from being able to post lodgements in the branch letterbox after work.

Bank of Ireland: Billy

Shortbread wrote: »

Could I ask that you consider adding Ashbourne, Co. Meath to that list? It's ridiculous that businesses have to take time during BOI opening hours to stand in a queue of other seething customers simply to lodge cheques. At least one of the ATMs always seem to have malfunctioned and it can be up to 30 minutes of a wait normally. It's such a step backwards from being able to post lodgements in the branch letterbox after work.

Hi Shortbread,

Thanks for your post and welcome to Boards.ie

There are plans to add additional lodgements ATM's to the above list and we'll update as soon as we receive details. We'll also send your comments to the ATM Teams. We don't have account access here but if we can help you with general banking queries, please let us know.

Thanks

Billy

sitstill

Can I just ask, does the new Grand Canal Square branch have an external lodgement ATM?  Thanks 

Bank of Ireland: Billy

sitstill wrote: »

Can I just ask, does the new Grand Canal Square branch have an external lodgement ATM?  Thanks 

Hi sitstill,

Thanks for you post.

There is an external ATM at Grand Canal Square. We'll have the list updated to reflect this. There are also extended weekday and Saturday opening hours. Info on this here

Thanks

Billy

mumo2

Will child benefit be in today?

Bank of Ireland: Elaine

Hi mumo2, 

Thank you for getting in contact with us and welcome to Boards.ie. 

As yesterday was a European Bank Holiday, Euro payments clearing and settlement systems were closed. Payments will process on Tuesday the 4th of May. 

You can find more information on 'May Day' here on Boards.ie. Alternatively, we have provided further information on our website.

If we can help with anything else, please don't hesitate to contact us again. 

Thanks, 
Elaine  

JohnJ1968

If you want to add something additional try staff on your 0818 365 365 or 01 404 4000 phone numbers.
Almost 20 mins on hold to 365 no. gave up to try the 01 no.
Over 17mins on hold now and all because I can't log on online through no fault of my own.
Your service is brutal, John

Bank of Ireland: Sarah

JohnJ1968 wrote: »

If you want to add something additional try staff on your 0818 365 365 or 01 404 4000 phone numbers.
Almost 20 mins on hold to 365 no. gave up to try the 01 no.
Over 17mins on hold now and all because I can't log on online through no fault of my own.
Your service is brutal, John

Hi JohnJ1968,

Thank you for your post.

We're sorry to hear you experienced this long hold time and that you are unhappy with the service.
We can confirm that 365 Online is now operating as normal, please try logging into your account again. 
If you are still experiencing any difficulty, please call Bank of Ireland Direct on 0818 365 365 and a representative can reset your PIN for you. This phone line is available 8am to midnight Monday to Friday, and 9am to 6pm on weekends and Bank holidays. 

Thanks,
Sarah 

Bank of Ireland: Nicola

Please see here for a full up to date list of our external lodgement ATM locations.