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iPhone 5s warranty issue.

  • 23-11-2014 11:01am
    #1
    stodwyer
    Registered Users Posts: 132 ✭✭


    Hi all.
    Having a bit of a spell with apple and looking for some help.
    I have an iPhone 5s and is perfect. All but the fact that the battery loses charge VERY fast.
    I was into apple and they said after receiving a call that it needs to be dropped in for servicing
    Apple contacted me then saying that there was liquid damage and are looking for 212€ plus vat to rectify. They sent me a picture zoomed in on a small tiny screw. It was signs of a speck of rust. tiny bit.
    Im receiving a call tomorrow to discuss. Anyone have a similar issue. Any advice.


Comments

  • #2
    Duff
    Registered Users, Registered Users 2 Posts: 5,561 ✭✭✭Duff


    Well if the phone is water damaged you don't have any other option through Apple than to pay it. Their warranty doesn't cover water damage. However a rusty screw shouldn't be the decisive factor. There's a few water damage indicators inside the phone and they know from them if it's been in contact with water so maybe email or call and see what they say. Your only other option is an unofficial battery replacement. This will void your warranty however..


  • #3
    flyguy
    Registered Users, Registered Users 2 Posts: 1,196 ✭✭✭flyguy


    Just wondering, did you "drop off" the phone somewhere (as you wrote) or was it collected as per normal apple procedure. Basically I'm asking did you go through apple direct or somewhere else (like a phone shop)?


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