Need urgent help

Hammer89

Hey guys,

Firstly, apologies for the dramatic thread title; it's not that urgent.

Anyways, I've got a big computer problem that hopefully you can help with because, well, I'm absolutely stumped.

I'll start from the beginning. I've been using the guest account on my laptop for about a year because when I try log in to the main account I get an error message reading: 'User profile cannot be loaded'.

This wasn't a problem until very recently because I don't use the laptop much, but I am trying to install a printer, which I cannot do because the Guest account does not have administrative privleges.

I tried running the disc as administrator but I get another error message, one with a red X. I've tried stuff in command prompt. I've tried setting up another account as administrator but nothing happens. I've tried everything, basically.

Oh, and I've tried clicking the 'Fix it for me' option in a Microsoft site but, after running it as an administrator, I get another message saying it's only a temporary profile or something.

It's very much a catch-22 situation and I'd be so, so grateful if anybody could give me a dig out.

Cheers.

shanec1928

try that assuming its windows 7.

http://www.sysprobs.com/fix-temporary-profile-windows-7

nemoisback66

Try this..

Start PC up in safe mode then

1.Click Start, type regedit in the Search box, and then press ENTER.
2.In Registry Editor, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

3.In the navigation pane, locate the folder that begins with S-1-5 (SID key) followed by a long number.
4.Click each S-1-5 folder, locate the ProfileImagePath entry in the details pane, and then double-click to make sure that this is the user account profile that has the error.

•If you have two folders starting with S-1-5 followed by some long numbers and one of them ended with .bak, you have to rename the .bak folder. To do this, follow these steps: a.Right-click the folder without .bak, and then click Rename. Type .ba, and then press ENTER.

b.Right-click the folder that is named .bak, and then click Rename. Remove .bak at the end of the folder name, and then press ENTER.

c.Right-click the folder that is named .ba, and then click Rename. Change the .ba to .bak at the end of the folder name, and then press ENTER.

•If you have only one folder starting with S-1-5 that is followed by long numbers and ends with .bak. Right-click the folder, and then click Rename. Remove .bak at the end of the folder name, and then press ENTER.

5.Click the folder without .bak in the details pane, double-click RefCount, type 0, and then click OK.

6.Click the folder without .bak, in the details pane, double-click State, type 0, and then click OK.
7.Close Registry Editor.
8.Restart the computer.
9.Log on again with your account.

IrlMonk

Sounds like you need to take ownership.

http://www.thewindowsclub.com/take-ownership-windows-8