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  • 26-11-2014 4:26pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Hi there, signed up to Eircom home phone and Broadband yesterday online.

    Received a text today from Eircom with my new telephone number saying it was now Active.

    Tried to use my phone but just getting silence, no ring tone nothing.

    The house i purchased had a previous Eircom connection but i dont know the account details or number.

    There is also no house name or number so i am unsure how Eircom have made the connection!

    Is it a case my line should be ready to make and receive calls now or should i wait 24 hours?

    Incidently the number given to me from Eircom rings on my mobile but nothing comes through on the house phone. 


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    irishfreeview wrote: »
    Hi there, signed up to Eircom home phone and Broadband yesterday online.

    Received a text today from Eircom with my new telephone number saying it was now Active.

    Tried to use my phone but just getting silence, no ring tone nothing.

    The house i purchased had a previous Eircom connection but i dont know the account details or number.

    There is also no house name or number so i am unsure how Eircom have made the connection!

    Is it a case my line should be ready to make and receive calls now or should i wait 24 hours?

    Incidently the number given to me from Eircom rings on my mobile but nothing comes through on the house phone. 
    Hi irishfreeview

    Please PM me a contact number for you and I will explore this with you further.

    Thanks
    Al


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