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Samsung Galaxy tab s 10.5 €360 Currys
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28-11-2014 9:39am#1
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GekkePrutser wrote: »I also ordered online after seeing the 399 in store. If I'd known they'd honour the 359 price I would have picked it up instead. Much handier. Though online orders allow opened returns for any reason so it can be used in case if dead pixels.
I might check in the shop after work though, perhaps they could cancel the online order for me.
It looks like they're sold out for online orders now, still showing stock in stores but still quoting the 399 then.
I printed a screenshot showing the 360 quote and went into the store. I told them I had one reserved but explained it changed to 399 (not 360 as shown in my printout) after I reserved it. It was 399 on their system but he said they would honor it. I just needed to email websales@currys.ie to cancel the one I actually bought online.
So I have it in my hands right now!
:D Can I wait until Christmas day to open it?? Tough one.. 0 -
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GekkePrutser wrote: »Thanks, I'll try the same! I see my online order is still pending. Did they cancel it right away when you sent the email? I'd hate to get stuck with two if they don't do it in time
Though I suppose I could just return the other one.
Actually, the guy in the shop told me to ring the Currys 1890 number to cancel. But when I rang it, it sends you through to the English center - the guy there told me they don't have access to the Irish sales, so I should just email them.
Sent them an email a couple of hours ago but the online order still says "Pending". I'll send another later to make sure. They are probably up the walls busy. Will write back here when I get more info.0 -
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I mailed the websales email address on monday but still havnt gotten a reply from them, so I wasted 10 minutes on the phone to customer service to be told they cant see irish orders and to mail the websales email address
Yep, same story here, tried callin the 2 stores in Limerick, no answer. I'm getting worried they could be under siege by zombies and that's why they won't answer.0 -
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Still processing, 3rd working day... anxiety setting in!
Oh oh....
It looks like you might be on to something:
If you look on their Facebook page there's lots of angry comments from customers about cancelled black friday orders due to unexpected demand. Seems to be only iPods when it comes to the comments I've seen but it doesn't look good
Apparently they are cancelling some orders. And they haven't issued refunds yet either according to those comments.
However one point of light is that I have read on another forum that Apple is exceptionally uptight about special price offers, they must approve them and are very strict with the maximum number of items that may be sold.. That may not be the case for Samsung. So it could be that they're legally required to cancel those Apple orders.
I really regret not just picking one up in store for the 35 euro more...0 -
I mailed the websales email address on monday but still havnt gotten a reply from them, so I wasted 10 minutes on the phone to customer service to be told they cant see irish orders and to mail the websales email address
Well I emailed them a query two weeks ago and they didn't bother their arse replying either.. so fcuk em!0 -
GekkePrutser wrote: »Oh oh....
It looks like you might be on to something:
If you look on their Facebook page there's lots of angry comments from customers about cancelled black friday orders due to unexpected demand. Seems to be only iPods when it comes to the comments I've seen but it doesn't look good Apparently they haven't issued refunds either.
I really regret not just picking one up in store for the 35 euro more...
I saw those comments earlier and it did nothing to cheer me up. All we can do is wait and hope to have our money back soon. People are going mad on FB but the refunds do take time. Even if they refund your card today you might not have it back for a few days.
Very bad publicity for Curry's though, no direct number to Irish sales, no way of contacting a store other than going in, Irish FB page run by people with no access to Irish sales records(????). Very poor showing.0 -
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GekkePrutser wrote: »Mine's out for delivery too
Unfortunately I'm not home but I can pick it up from the depot I think.
For those that did get it: Was it ok and new (e.g. not a refurb or open box item?)
Brand new and so sleek
Now I need to pay more money to be a cover for it0 -
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Brand new and so sleek
I wasn't so lucky Just picked it up from DPD and it's clearly an open box model.
The Samsung seal was broken, there's only some protective foil on one of the sides, not all, and two scratches on one of the sides. There's no scratches on the screen so I assume it was a customer return, not a store demo.
I watched some unboxing videos, in my case the charger and cable just thrown loose in the box, no paperworks in it, only 1 brown warranty card. In the videos there's a small brown packet with a paper wrapper around it.
It came from the Czech republic strange enough, it was wiped clean (factory reset). I wonder would there be any way to see the 'running hours' on it?
I still think I'll keep it if there's nothing wrong with it but I was hoping for a brand new one The price was ok of course. So I think I'll just keep it, but it's not what I expected. Luckily it was not meant to be a present. 0 -
GekkePrutser wrote: »I wasn't so lucky Just picked it up from DPD and it's clearly an open box model.
The Samsung seal was broken, there's only some protective foil on one of the sides, not all, and two scratches on one of the sides. There's no scratches on the screen so I assume it was a customer return, not a store demo.
I watched some unboxing videos, in my case the charger and cable just thrown loose in the box, no paperworks in it, only 1 brown warranty card. In the videos there's a small brown packet with a paper wrapper around it.
It came from the Czech republic strange enough, it was wiped clean (factory reset). I wonder would there be any way to see the 'running hours' on it?
I still think I'll keep it if there's nothing wrong with it but I was hoping for a brand new one The price was ok of course. So I think I'll just keep it, but it's not what I expected. Luckily it was not meant to be a present.
How do you know it came from Czech republic and that it was wiped?0 -
GekkePrutser wrote: »I wasn't so lucky Just picked it up from DPD and it's clearly an open box model.
The Samsung seal was broken, there's only some protective foil on one of the sides, not all, and two scratches on one of the sides. There's no scratches on the screen so I assume it was a customer return, not a store demo.
I watched some unboxing videos, in my case the charger and cable just thrown loose in the box, no paperworks in it, only 1 brown warranty card. In the videos there's a small brown packet with a paper wrapper around it.
It came from the Czech republic strange enough, it was wiped clean (factory reset). I wonder would there be any way to see the 'running hours' on it?
I still think I'll keep it if there's nothing wrong with it but I was hoping for a brand new one The price was ok of course. So I think I'll just keep it, but it's not what I expected. Luckily it was not meant to be a present.
Maybe I'm being naive but these were sold as New. How can they legally send you a used device?0 -
The Venetian wrote: »How do you know it came from Czech republic and that it was wiped?
Czech rep: it was in the sender's address field on the parcel
Wiped: not sure if it was but I meant that if it had been used someone had taken care to wipe it again. Like in a refurbishment process.0 -
WeleaseWoderick wrote: »Maybe I'm being naive but these were sold as New. How can they legally send you a used device?
Exactly! That's why I feel a bit taken back as well. It's probably fine but it's not what I expected.
Was thinking of bringing it to the store and asking for a new one but I feel like a nitpicker besides, I can't prove it wasn't me who opened it. 0 -
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