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My I phone knghtmare

  • 30-11-2014 11:28pm
    #1
    monkeysnapper
    Registered Users, Registered Users 2 Posts: 2,576 ✭✭✭


    My wife's I phone 4 was acting up a little, was full of photos soooooo I decided thank god to copy all photos and restore it .

    Only when it restarted restoring process it asks for password because it had find my iPhone settings on it . The password was wrong which is fair enough but it was attached to my stupid Vodafone e mail account which does not exist anymore . I put in my date of birth to reset password and it tells me that's wrong which is incorrect.apple support told me this often plays up .

    So I go to Vodafone shop and they send me away with Apple support number, 1.5 hrs being sent around people all around world and they tell me they will send me a reset password to my gmail account in 24 hrs .

    24hrs later I get my link to change password and it doesn't work and I'm back to where I was.

    After another long call to Vodafone I tell them my phone is under warranty and they agree to take it in to have a look . I just know their going to come back tomorrow and say we can't do anything for you.

    My passwords never change. I just don't know !!!!

    Can anyone give any other advice on this . Cheers


Comments

  • #2
    sw33t_r3v3ng3
    Registered Users, Registered Users 2 Posts: 537 ✭✭✭sw33t_r3v3ng3


    monkeysnapper wrote:
    Only when it restarted restoring process it asks for password because it had find my iPhone settings on it . The password was wrong which is fair enough but it was attached to my stupid Vodafone e mail account which does not exist anymore . I put in my date of birth to reset password and it tells me that's wrong which is incorrect.apple support told me this often plays up .

    Is this your icloud password it's asking for?


  • #3
    monkeysnapper
    Registered Users, Registered Users 2 Posts: 2,576 ✭✭✭monkeysnapper


    sw33t_r3v3ng3 wrote: »
    Is this your icloud password it's asking for?

    My Apple id , it gives a hint . C*****w@vo*****.com then asked for password to confirm this phone belongs to this Apple id . You can't change login . It wants password and that's that!! Or it won't start up I phone restore .


  • #4
    braddun
    Banned (with Prison Access) Posts: 1,221 ✭✭✭braddun


    http://support.apple.com/en-us/HT5787


  • #5
    monkeysnapper
    Registered Users, Registered Users 2 Posts: 2,576 ✭✭✭monkeysnapper


    braddun wrote: »
    http://support.apple.com/en-us/HT5787

    But the email account where the link to resetting the password doesn't exsist anymore since Vodafone decided to get rid of their email facility .thanks tho


  • #6
    Fuzzy Logic
    Registered Users, Registered Users 2 Posts: 892 ✭✭✭Fuzzy Logic


    monkeysnapper wrote: »

    24hrs later I get my link to change password and it doesn't work and I'm back to where I was.

    Can anyone give any other advice on this . Cheers

    How long did you wait to check the link after it arrived in your inbox? It only remains valid for 3 hours. If it doesn't work you need to contact Apple again to have another one sent out.


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  • #7
    monkeysnapper
    Registered Users, Registered Users 2 Posts: 2,576 ✭✭✭monkeysnapper


    Fuzzy Logic wrote: »
    How long did you wait to check the link after it arrived in your inbox? It only remains valid for 3 hours. If it doesn't work you need to contact Apple again to have another one sent out.

    I used it straight away . The local tech guy sent phone to main people in Dublin so will be a few days .


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