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Can I get efibre or not?

Firblog · 2014-12-05 15:51:20

Hi guys, Want 50mb efibre, rang eircom and spoke to 2 different ppl there, Robert in am, and Calvin in pm. Both told me that I'd be able to get the 50mb - all my nieghbours can get it; so I signed up for it, @ €43 per month. Calvin told me to phone him back when the line into the house had been activated (new build about 4…

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05-12-2014 4:51pm

#1

Firblog

Registered Users Posts: 2,031 ✭✭✭

Join Date: May 2010

Posts: 1726

Hi guys,

Want 50mb efibre, rang eircom and spoke to 2 different ppl there, Robert in am, and Calvin in pm.

Both told me that I'd be able to get the 50mb - all my nieghbours can get it; so I signed up for it, @ €43 per month.
Calvin told me to phone him back when the line into the house had been activated (new build about 4 years ago) and gave me direct dial no.
I did this, but was told he was in a different team, and was given his new number. This number doesn't ring.. tried ringing the number he gave me first and now it is never answered.
I phoned sales line and both ppl I spoke to there say that I can't get the 50mb.

When speaking to Calvin I was fairly confident that he knew exactly what he was talking about and that he would follow a process that would result in my getting the 50mb, I don't want to just cancel the order without giving eircom every chance.

Do you know calvin? can you put me in contact with him?

Cheers

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#2 05-12-2014 5:26pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Firblog wrote: »

Hi guys,

Want 50mb efibre, rang eircom and spoke to 2 different ppl there, Robert in am, and Calvin in pm.

Both told me that I'd be able to get the 50mb - all my nieghbours can get it; so I signed up for it, @ €43 per month.
Calvin told me to phone him back when the line into the house had been activated (new build about 4 years ago) and gave me direct dial no.
I did this, but was told he was in a different team, and was given his new number. This number doesn't ring.. tried ringing the number he gave me first and now it is never answered.
I phoned sales line and both ppl I spoke to there say that I can't get the 50mb.

When speaking to Calvin I was fairly confident that he knew exactly what he was talking about and that he would follow a process that would result in my getting the 50mb, I don't want to just cancel the order without giving eircom every chance.

Do you know calvin? can you put me in contact with him?

Cheers

Hi Firblog

I'm unaware of Calvin myself but If you would like to PM me your land line number I will be happy to look in tot his further for you.

Thanks
Al

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#3 11-12-2014 1:24am
Firblog

Registered Users Posts: 2,031 ✭✭✭

Join Date: May 2010

Posts: 1726

Remind me.. What's the title of this forum?

Talk to Eircom?

May as well be talking to a feckin' goat

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#4 11-12-2014 2:13pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Firblog wrote: »

Remind me.. What's the title of this forum?

Talk to Eircom?

May as well be talking to a feckin' goat

Thanks for taking my call Firblog

Al

0