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Trying to get details on my Direct Debit

Wexfordian · 2014-12-10 16:54:08

Trying to get details on my Direct Debit, specifically what the unique mandate reference ID is (as somewhere between the bank and eircom there is a complete communication breakdown), only to be told that not only can I not call this department, I can't even email them. They will only deal with post to a PO Box. Surely…

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10-12-2014 5:54pm

#1

Wexfordian

Registered Users Posts: 347 ✭✭

Join Date: July 2009

Posts: 331

Trying to get details on my Direct Debit, specifically what the unique mandate reference ID is (as somewhere between the bank and eircom there is a complete communication breakdown), only to be told that not only can I not call this department, I can't even email them. They will only deal with post to a PO Box. Surely there is some way of getting what should be a simple query dealt with over the phone?

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