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Supervalu Gift Card

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  • 11-12-2014 11:42am
    #1
    tartlet
    Registered Users Posts: 79 ✭✭


    Hi,

    Can I please pm one of you? My €20 gift card has been sent to a wrong address.

    Thanks


Comments

  • Options
    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi tartlet,

    Sorry about this. We have your details from an archived recent private message and have sent your query to the Powering Rewards team. You will be updated ASAP.

    Regards,
    Una


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    #3
    tartlet
    Registered Users Posts: 79 ✭✭tartlet


    Electric Ireland: Una wrote: »
    Hi tartlet,

    Sorry about this. We have your details from an archived recent private message and have sent your query to the Powering Rewards team. You will be updated ASAP.

    Regards,
    Una

    Thanks Una. I had emailed them directly on Monday but have not received a reply from them yet.


  • Options
    #4
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi again tartlet,

    The Powering Rewards team will reply - they are just experiencing high volumes of queries at the moment so they require a number of working days, as the emails they are receiving are in a queue.
    We can take over your query here anyway and liaise with a member of the Powering Rewards team ASAP.

    Kind regards,
    Una


  • Options
    #5
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi again tartlet,

    The Powering Rewards team have confirmed that a request has been sent for your gift-card to be reissued.

    Sorry again for the address error.

    Kind regards,
    Una


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