Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Unable to connect new devices to router via wifi

Options
  • 11-12-2014 5:13pm
    #1
    EB_2013
    Registered Users Posts: 811 ✭✭✭


    Hi, I'm having a problem connecting a new laptop and iPhone to my old Netopia router via WiFi.

    When I do a scan on both devices the Eircom network appears but it's unable connect and just says limited connection. All my old devices can connect okay.

    Any ideas?


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    EB_2013 wrote: »
    Hi, I'm having a problem connecting a new laptop and iPhone to my old Netopia router via WiFi.

    When I do a scan on both devices the Eircom network appears but it's unable connect and just says limited connection. All my old devices can connect okay.

    Any ideas?
    Hello EB_2013

    Apologies for the delays in responding to your query. I would advise re-setting the modem and then scanning for the wifi signal again and entering the passwords. If that does not help I highly recommend getting in touch with eircoms technical support department on 1890260260.

    Thanks
    Al


  • Options
    #3
    EB_2013
    Registered Users Posts: 811 ✭✭✭EB_2013


    eircom: Alan wrote: »
    Hello EB_2013

    Apologies for the delays in responding to your query. I would advise re-setting the modem and then scanning for the wifi signal again and entering the passwords. If that does not help I highly recommend getting in touch with eircoms technical support department on 1890260260.

    Thanks
    Al

    Thanks Al


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    EB_2013 wrote: »
    eircom: Alan wrote: »
    Hello EB_2013

    Apologies for the delays in responding to your query. I would advise re-setting the modem and then scanning for the wifi signal again and entering the passwords. If that does not help I highly recommend getting in touch with eircoms technical support department on 1890260260.

    Thanks
    Al

    Thanks Al
    You're more than welcome EB_2013

    Al


Advertisement