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Credit Card: Online transaction not going through.

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  • 15-12-2014 9:45pm
    #1
    bfa1509
    Registered Users Posts: 1,022 ✭✭✭


    Hi,

    I have a student credit card with a limit of €1000. I paid off the bill in full on Friday 12th December. When I go to make a purchase online, it asks me to review my payment details. It asked me this on a purchase in the past when I reached my limit but I paid off part of my bill and then had no problem with the transaction. I need to get this sorted quickly as the delivery won't make it before Christmas if I leave it a day longer.

    Thanks.


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    #2
    Bank of Ireland: Paula C
    Closed Accounts Posts: 253 ✭✭Bank of Ireland: Paula C


    Hi bfa1509,

    Thank you for contacting us here on boards.ie,

    When customers are asked to review their details prior to making purchases, this is normally requested by the retailer to ensure details are correct .

    However, to clarify why your credit card is not working correctly please contact our Credit Card Services Team on 0818 251 251 where a representative will be more than happy to assist you with this. 

    We hope this is of benefit to you, if we can offer any further assistance please let us know.

    Thanks,
    Paula C


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