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Where's the engineer gone?

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  • 18-12-2014 2:39pm
    #1
    nakom
    Registered Users Posts: 63 ✭✭


    At the end of November I called Eircom to get broadband on my new house.
    After a couple of weeks an engineer came to visit the house to connect it to the exchange. He left saying he couldn't find where my house was connected to. After a week I was told that another engineer would do the same job but he never showed up. Is someone coming to get my house connected or should I just forget about it and look somewhere else?


Comments

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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    nakom wrote: »
    At the end of November I called Eircom to get broadband on my new house.
    After a couple of weeks an engineer came to visit the house to connect it to the exchange. He left saying he couldn't find where my house was connected to. After a week I was told that another engineer would do the same job but he never showed up. Is someone coming to get my house connected or should I just forget about it and look somewhere else?
    Hi nakom

    I will be happy to look in to this further if you would like to please PM me your recent order number and specific address.

    Thanks
    Al


  • Options
    #3
    nakom
    Registered Users Posts: 63 ✭✭nakom


    eircom: Alan wrote: »
    nakom wrote: »
    At the end of November I called Eircom to get broadband on my new house.
    After a couple of weeks an engineer came to visit the house to connect it to the exchange. He left saying he couldn't find where my house was connected to. After a week I was told that another engineer would do the same job but he never showed up. Is someone coming to get my house connected or should I just forget about it and look somewhere else?
    Hi  nakom

    I will be happy to look in to this further if you would like to please PM me your recent order number and specific address.

    Thanks
    Al
    Hi Alan,

    I'm still waiting for the engineer. Do you have any update

    ?


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    nakom wrote: »
    eircom: Alan wrote: »
    nakom wrote: »
    At the end of November I called Eircom to get broadband on my new house.
    After a couple of weeks an engineer came to visit the house to connect it to the exchange. He left saying he couldn't find where my house was connected to. After a week I was told that another engineer would do the same job but he never showed up. Is someone coming to get my house connected or should I just forget about it and look somewhere else?
    Hi  nakom

    I will be happy to look in to this further if you would like to please PM me your recent order number and specific address.

    Thanks
    Al
    Hi Alan,

    I'm still waiting for the engineer. Do you have any update

    ?
    Hi nakom

    I'm awaiting clarification on this however I will actively chase this up and get back to you as soon as possible.

    Thanks
    Al


  • Options
    #5
    nakom
    Registered Users Posts: 63 ✭✭nakom


    eircom: Alan wrote: »
    nakom wrote: »
    eircom: Alan wrote: »
    nakom wrote: »
    At the end of November I called Eircom to get broadband on my new house.
    After a couple of weeks an engineer came to visit the house to connect it to the exchange. He left saying he couldn't find where my house was connected to. After a week I was told that another engineer would do the same job but he never showed up. Is someone coming to get my house connected or should I just forget about it and look somewhere else?
    Hi  nakom

    I will be happy to look in to this further if you would like to please PM me your recent order number and specific address.

    Thanks
    Al
    Hi Alan,

    I'm still waiting for the engineer. Do you have any update

    ?
    Hi nakom

    I'm awaiting clarification on this however I will actively chase this up and get back to you as soon as possible.

    Thanks
    Al
    still no updates?
    It's two months since I called to have the line installed.


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    nakom wrote: »
    eircom: Alan wrote: »
    nakom wrote: »
    eircom: Alan wrote: »
    nakom wrote: »
    At the end of November I called Eircom to get broadband on my new house.
    After a couple of weeks an engineer came to visit the house to connect it to the exchange. He left saying he couldn't find where my house was connected to. After a week I was told that another engineer would do the same job but he never showed up. Is someone coming to get my house connected or should I just forget about it and look somewhere else?
    Hi  nakom

    I will be happy to look in to this further if you would like to please PM me your recent order number and specific address.

    Thanks
    Al
    Hi Alan,

    I'm still waiting for the engineer. Do you have any update

    ?
    Hi nakom

    I'm awaiting clarification on this however I will actively chase this up and get back to you as soon as possible.

    Thanks
    Al
    still no updates?
    It's two months since I called to have the line installed.
    Apologies for the delays nakom

    I have again requested an update and will get back to you as soon as I have any further information

    Thanks
    Al


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