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Blocked my card this morning

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  • 19-12-2014 1:18pm
    #1
    cathyni
    Registered Users Posts: 4 ✭


    Hi I blocked my card this morning online by putting in the wrong password I have tried to contact customer servces and I am getting a constantengaged tone any advice please?


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    #2
    Bank of Ireland: Laura
    Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    Hi cathyni.

    Thanks for your query and a very warm welcome to Boards.ie.

    We are sorry to hear you are experiencing difficulty getting through to our phone team. It is necessary for you to speak with a representative to have your password reset or unlocked.

    Our lines are a little busy at the minute however, we appreciate your frustration and thank you for your patience.

    If we can assist you with anything in the future, please don't hesitate to contact us.
    Laura


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    #3
    swoofer
    Registered Users Posts: 5,470 ✭✭✭swoofer


    5 hours to respond to a board  query,  how bad is that.  


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