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JD Sports Online

ciang · 2014-12-19 16:24:06

Ordered a pair of Puma Evopowers of the Jdsports.ie site three weeks ago,after countless calls,they finally admitted to losing my order in transit.To make matters worse they then sent a replacement , which after 5 days of not arriving,i called them and they told me they were out of stock of the boots.Just wanted some…

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19-12-2014 5:24pm

#1

ciang

Registered Users Posts: 14 ✭

Join Date: February 2014

Posts: 8

Ordered a pair of Puma Evopowers of the Jdsports.ie site three weeks ago,after countless calls,they finally admitted to losing my order in transit.To make matters worse they then sent a replacement , which after 5 days of not arriving,i called them and they told me they were out of stock of the boots.Just wanted some thoughts on the issue and wondering if i have any rights for redress etc.

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#2 19-12-2014 8:42pm
slimjimmc

Registered Users Posts: 7,786 ✭✭✭

Join Date: January 2003

Posts: 7434

You're entitled to a replacement of equivalent boots (similar spec and value) or to cancel the order and get a full refund. You can't force them to supply the out-of-stock boots if they can't.

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