Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Verified by Visa Issue

Options
  • 26-12-2014 2:00am
    #1
    travellingbid
    Registered Users Posts: 229 ✭✭


    I made several attempts to pay using my debit card tonight on a particular website tonight and I got a message each time that there was an issue with the payment and to contact my bank. I eventually paid with my credit card but I've just noticed that the funds have been taken from my bank account. How do I go about getting these reversed?

    I'm not sure it it helps anything or not but I got no email confirmation from the site that the orders had been processed.

    Also I switched phones last week and I had some issues activating payees, etc but understood they were resolved.

    Thanks
    B


Comments

  • Options
    #2
    braddun
    Banned (with Prison Access) Posts: 1,221 ✭✭✭braddun


    bank call center 24 hours day


  • Options
    #3
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    travellingbid wrote: »
    I made several attempts to pay using my debit card tonight on a particular website tonight and I got a message each time that there was an issue with the payment and to contact my bank. I eventually paid with my credit card but I've just noticed that the funds have been taken from my bank account. How do I go about getting these reversed?

    I'm not sure it it helps anything or not but I got no email confirmation from the site that the orders had been processed.

    Also I switched phones last week and I had some issues activating payees, etc but understood they were resolved.

    Thanks
    B
    Hi travellingbid,

    Many thanks for contacting us on Boards.ie

    If you call Bank of Ireland 365 on 0818 365 365 / +353 1 4044000 a rep will be happy to look into your debit card transaction and payee activation query. Representative assisted hours are 8am - 12 midnight Mon - Fri and 9am - 6pm Sat, Sun and Bank/Public Holidays.

    Thanks

    Billy


Advertisement