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New landlord/ Internet

foleypio · 2014-12-29 19:43:17

I recently just purchased an apartment & now have tenants renting it. I received txt from them today saying they have been unable to set up broadband because the line is still active with a different provider but they can't say who. I know there was tenants renting the property before I bought it. How do I find out who the…

29-12-2014 8:43pm

#1

foleypio

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Join Date: January 2012

Posts: 124

I recently just purchased an apartment & now have tenants renting it. I received txt from them today saying they have been unable to set up broadband because the line is still active with a different provider but they can't say who. I know there was tenants renting the property before I bought it. How do I find out who the current provider is & do I need to provide them with any information myself?There is some upc boxes on the walls for the tv points.

Any help is appreciated. Thanks in advance

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Comments

#2 29-12-2014 11:15pm

coylemj

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Is the broadband service coming in via the TV connection (which means it has to be UPC) or is it a (telephone) landline?

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#3 03-01-2015 3:35am

Avada

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If it is an eircom socket, plug in a phone and dial 199000 and 19800, that will give you the current provider and the phone number. Contact that provider regarding new tenant process. If it is a UPC socket, then contact UPC.

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