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Photos deleted but phone storage says 2000+ still on iPhone 5s

speedytyper · 2015-01-02 09:53:35

Hi I have cleared out my phone of all old photos and videos and synced my phone to iTunes etc. but when I go back into the settings of my phone - the 10gbs of photos (2000+) it thinks are still on the phone - any idea how to resolve this? I done a clear out to free up space but obviously the phone doesn't recognise the…

02-01-2015 10:53am

#1

speedytyper

Registered Users Posts: 25 ✭

Join Date: April 2013

Posts: 21

Hi

I have cleared out my phone of all old photos and videos and synced my phone to iTunes etc. but when I go back into the settings of my phone - the 10gbs of photos (2000+) it thinks are still on the phone - any idea how to resolve this?

I done a clear out to free up space but obviously the phone doesn't recognise the change made.

Cheers in advance!

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Comments

#2 02-01-2015 11:40am

matchthis

Registered Users, Registered Users 2 Posts: 1,875 ✭✭✭

Join Date: July 2007

Posts: 1763

I had something similar with movies. Deleted, but made no difference. Closed down all background apps(double click home button and swipe apps up to clear), then did a soft reset by holding down home and lock button until iPad restarted and apple logo came up.
Then release and check status again when home screen shows up

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