UPC 240mb/s + unlimited mobile calls €45

ED E

pm. wrote: »

Thanks Ed E my speeds are jumping between 3.1 and 4.8 m/s what should my full speed be considering im on the 240/20 package

You're connection is actually borked so. Assuming you're using ethernet not wireless you need to get UPC to send a technician.

sonofenoch

pm. wrote: »

Thanks Ed E my speeds are jumping between 3.1 and 4.8 m/s what should my full speed be considering im on the 240/20 package

Mine was hitting 7.3mb

pm.

ED E wrote: »

You're connection is actually borked so. Assuming you're using ethernet not wireless you need to get UPC to send a technician.

taught as much, called upc today and they are sending out an engineer tomorrow evening, they are not shy about telling you that a fee of €40.00 applies if the fault is on my side how the fcuk can i be at fault...

told them to leave it until 6pm because thats when the service drops out it works fine during the day

pm.

sonofenoch wrote: »

Mine was hitting 7.3mb

what package are you on ?

sonofenoch

pm. wrote: »

what package are you on ?

120mb.....signed up for 240, won't have got it yet don't think

homer911

I'm currently on the 120/12 bb and phone bundle and was told my price was going up €1.01 to €45 and I'm getting an extra 150 minutes (never use them)

Tried opting for the €40 service online but there was no 4 month introduction offered and they were looking for €60 setup fee. It even recognised me as an existing customer..

Guess a phone call is in order..

3wayswitch

pm. wrote: »

Thanks Ed E my speeds are jumping between 3.1 and 4.8 m/s what should my full speed be considering im on the 240/20 package

I got the upgrade today and I'm getting 32MB/s

Thor

3wayswitch wrote: »

I got the upgrade today and I'm getting 32MB/s

IDM has always shown me the same max speed, assuming the download source can provide it.

This is my latest test result.



Can't complain at all. The upload looks to be exactly 1:10 ratio and not set to 20Mb. Upload is far more important to me. Uploading 4GB+ files has been cut in halve because of it.

AlanS181824

Feck you and your 24Mb upload UPC! :pac::rolleyes:

gabbo is coming

hi

Where is the option to cancel your services online?

I want to do this and then sign up to the 240 Bb service

homer911

homer911 wrote: »

I'm currently on the 120/12 bb and phone bundle and was told my price was going up €1.01 to €45 and I'm getting an extra 150 minutes (never use them)

Tried opting for the €40 service online but there was no 4 month introduction offered and they were looking for €60 setup fee. It even recognised me as an existing customer..

Guess a phone call is in order..

Sorted over the phone, €40 a month, same broadband, no free mobile calls but never use them

BrookieD

after recent price increase i was paying just of €50 a month on the 120mb plan. so called yesterday evening and moved to the 240 plan at 45 a month???? all cool and changed, made a few tweaks on the modem to run wireless at 5ghz and the speed is crazy fast - HTC M8 at over 60mb and the ipad air touching 90mb download.

wired connection to the desktop pc and this is running at 170 - 200 mb - seems ok and the result of the night was using the horizon phone app. I got my landline number back working again when on the wifi at home.

ED E

Oh, from the speedtest thread:

http://www.boards.ie/vbulletin/showpost.php?p=93714110&postcount=1988

Looks like they've gone to 240/24 not 240/20. Smashing.

ThisRegard

Duffff-Man wrote: »

Just checked mine there. I'm paying €52.50 for 120mb and anytime world. Wonder will i be able to upgrade and save a few quid.

Same as myself, I switched over to the 240 with mobile package for €45, minus the self service discount. My bill is usually over €55 anyway as the cost of mobile calls usually brings it up so the €45 package is perfect, even if the only devices within the house capable of dealing with the high speed is my work laptop which I don't use for any recreational purposes anyway.

md3099

hi
does anyone else saw an increase in upload to 24 but the speed of the download is still the same at 190 to 200 max???. i reset the modem several times cant pass 200.

Oat23

Trying to upgrade online but they want a €60 'activation fee'. Currently on the 120MB with phone package for €50.

Will they want €60 if I call them to upgrade tomorrow?

ThisRegard

The activation fee showed up for me online but it does say it may depend on the package you have, I think it depends on your router really and if you require a new one.

When I rang I checked and wasn't required to pay it.

colm_mcm

Oat23 wrote: »

Trying to upgrade online but they want a €60 'activation fee'. Currently on the 120MB with phone package for €50.

Will they want €60 if I call them to upgrade tomorrow?

If you have a cisco 3925, technicolor 7200 or that white Thomson one with the 2 antennas then you don't need and won't get a new modem.

Oat23

ThisRegard wrote: »

The activation fee showed up for me online but it does say it may depend on the package you have, I think it depends on your router really and if you require a new one.

When I rang I checked and wasn't required to pay it.

colm_mcm wrote: »

If you have a cisco 3925, technicolor 7200 or that white Thomson one with the 2 antennas then you don't need and won't get a new modem.

Cheers, must have missed that part on the website. I have the cisco (bridged because it's sh*te). I'll give them a call tomorrow.

Mimikyu

This post has been deleted.

tharmor

Oat23 wrote:

Cheers, must have missed that part on the website. I have the cisco (bridged because it's sh*te). I'll give them a call tomorrow.

Does the new contract start immediately or after 30 days ?? I am having 200 and planning to degrade to 220 as i only use wifi !!

Mimikyu

This post has been deleted.

colm_mcm

Captain Morgan wrote: »

This post has been deleted.

What hardware are you using?

Didn't get an email but looks like I can upgrade to the 240mb BB, Horizon Max and phone for €85 vs around €100 unless I'm missing something.

http://www.upc.ie/existingcustomer/broadband-tv-phone/

tharmor

Captain Morgan wrote:

Starts as soon as you upgrade/downgrade afaik.

I was thinking to wait till my current contract runs out on 10th feb !! i only pay 24 eur currently for 200 mbps....

bk

tharmor wrote: »

Does the new contract start immediately or after 30 days ?? I am having 200 and planning to degrade to 220 as i only use wifi !!

Probably true for most people.

However I decided to upgrade to the 240/24 because of the big jump in upload speed. Upload speed makes a big difference with cloud service (backups, pictures, etc) and with working from home (uploading builds, etc.). So very, very welcome.

It is amazing for me to think that in the space of one year I've gone from 16m/500kb/s to 120/10mb/s to 240/24mb/s !!!! It is truly amazing times we live in

BTW you can get high speeds with decent wifi. I just did a speed test over wifi (802.11n) and got 198mb/s down, 24.95mb/s up! I admit it was in the same room as the wifi router (sitting room) but still very good performance. With 802.11ac you should easily be able to hit 240mb/s or higher over wifi.

lucast2007us

bk wrote: »

Probably true for most people.

However I decided to upgrade to the 240/24 because of the big jump in upload speed. Upload speed makes a big difference with cloud service (backups, pictures, etc) and with working from home (uploading builds, etc.). So very, very welcome.

It is amazing for me to think that in the space of one year I've gone from 16m/500kb/s to 120/10mb/s to 240/24mb/s !!!! It is truly amazing times we live in

BTW you can get high speeds with decent wifi. I just did a speed test over wifi (802.11n) and got 198mb/s down, 24.95mb/s up! I admit it was in the same room as the wifi router (sitting room) but still very good performance. With 802.11ac you should easily be able to hit 240mb/s or higher over wifi.

Is it a UPC router you are using bk?

bk

lucast2007us wrote: »

Is it a UPC router you are using bk?

No, I'm using my own wifi router (Archer C7, it is a 802.11ac model, but I'm only using 802.11n) connected to the UPC router/modem.

ED E

Not a hope that UPC or any ISPs CPE would manage that kinda of throughput at the moment, though that'll change with AC w/ MIMO units start reaching their price points.

DLINK just released a new toy at CES actually, this whole focused antennas thing has gone a little too far...
http://cdn.tecnologia21.com/2015/01/dlink-router.jpg

Still want one though. Or two.

I have the poor Technocolor 7200, it can't 2.4GHz & 5GHz at the same time, can any of the other non horizon modem/routers?

listermint

Captain Morgan wrote: »

This post has been deleted.

Whats the hardware ?

ThisRegard

listermint wrote: »

Whats the hardware ?

I've been wondering myself since the original question

ED E

cisk wrote: »

I have the poor Technocolor 7200, it can't 2.4GHz & 5GHz at the same time, can any of the other non horizon modem/routers?

Nope, no simultaneous dualband support yet. Gotta buy one yourself.

Mimikyu

This post has been deleted.

moonboy52

I just upgraded to 240/24. Speedtest of around 140/24

Going to have get a tech out i think.

It was flawless on 120Mb

listermint

I have an irrational hatred for my Belkin F5D8235-4 v1 Router, I have the Cisco Bridged and the belkin is the wireless access point.

I dont know why i dont like it maybe because it doesnt sit well NAS. or the interface is limited . Other than that it hasnt really let me down at all.

What equipment is anyone else using on their Cisco and how do you rate it ?

listermint

listermint wrote: »

I have an irrational hatred for my Belkin F5D8235-4 v1 Router, I have the Cisco Bridged and the belkin is the wireless access point.

I dont know why i dont like it maybe because it doesnt sit well NAS. or the interface is limited . Other than that it hasnt really let me down at all.

What equipment is anyone else using on their Cisco and how do you rate it ?

I have my Cisco 3925 in Bridge mode and a Netgear WNDR3700 dualband router attached. Full WiFi throughout the house with only one deadspot upstairs at the back of the house. Deadspot is covered by a Netgear dualband WiFi extender.
I have a Samknows white box attached which shows my average monthly download speed is 186mbps and upload is 19mbps in December. There were 4 days over Xmas where there was significant packet loss and latency issues reported by samknows. Has been fine since and that was the first time I had issues in 2014.
I work from home and the speed on WiFi using the 5hz connection is about 120mbps and that's upstairs.

tharmor

They removed 4 months free for existing customers from website !!

listermint

tharmor wrote: »

They removed 4 months free for existing customers from website !!

4 months free what ?

tharmor

listermint wrote:

4 months free what ?

4 months half price....lol....getting dreams now of getting a good deal from UPC....

moonboy52

moonboy52 wrote: »

I just upgraded to 240/24. Speedtest of around 140/24

Going to have get a tech out i think.

It was flawless on 120Mb

Do you guys think i should unbridge my 3925 (and test unbridged) before contacting UPC?

ThisRegard

Just checked my business laptop with a gigabit Ethernet card. Got 234 down, 24 up. Wireless it drops to around 75 down, up remains similar, limitation of the wireless card I guess.

This is on the supplied technicolor router.

degsie

moonboy52 wrote: »

Do you guys think i should unbridge my 3925 (and test unbridged) before contacting UPC?

Can't you test directly connected to the bridged 3925?

moonboy52

degsie wrote: »

Can't you test directly connected to the bridged 3925?

I can degsie. My worry was that if a tech called out, he would not agree with the speeds and potentially claim it was my RT-N16 that was the issue.

My Cabling is Cat5 and i have tried different cables. As i say it was flawless on 120Mb

degsie

moonboy52 wrote: »

I can degsie. My worry was that if a tech called out, he would not agree with the speeds and potentially claim it was my RT-N16 that was the issue.

My Cabling is Cat5 and i have tried different cables. As i say it was flawless on 120Mb

UPC will only test directly connected to their equipment. After that you are on your own.

ItHurtsWhenIP

ED E wrote: »

DLINK just released a new toy at CES actually, this whole focused antennas thing has gone a little too far...
http://cdn.tecnologia21.com/2015/01/dlink-router.jpg

Get this trying to look at your router-porn :P

_______________________________________________________________
Forbidden

You don't have permission to access /2015/01/dlink-router.jpg on this server.
Apache Server at cdn.tecnologia21.com Port 80

ED E

MMFITWGDV wrote: »

Get this trying to look at your router-porn :P

_______________________________________________________________
Forbidden

You don't have permission to access /2015/01/dlink-router.jpg on this server.
Apache Server at cdn.tecnologia21.com Port 80

They've changed the link, was good earlier. Ill change it later.

bk

Some results, over 802.11n wifi:



and directly wired:



I use my own wifi router, an Archer C7, a fantastic router and I was in the same room as the router for this wifi result. But it does show close to these speeds is possible even with 802.11n!

Strictly speaking the C7 is a 802.11ac router, but as the only ac client I have is my iPhone 6, I don't use it as such. In fact the reason I bought it is that it is rated as one of the best and fastest 802.11n routers, while being cheaper then many of the other big companies 802.11n routers. That fact that it is also ac compatible is the cream on top, which I can use in future as I upgrade gear.

One thing to note though, is that wired, the graph is a lot more smooth, reaching the top speed much faster and with less variance. The truth is you will never beat a wired connection.

Alun

:D:D:D:D

Akula

BK what modem have you bridged from?