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Astec 63DV - unknown engineer code

  • 04-01-2015 11:48pm
    #1
    Harrier16
    Registered Users Posts: 7 ✭


    I have an alarm that has had the engineering code changed by the installer (unknown). How can I set it back to the default? Have tried removing all power form the board including battery but his hasn't worked. Any help greatly appreciated.


Comments

  • #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    When you powered it down did you power it back up with the factory link removed?
    If so it is engineer locked. You would need an engineer to call & flash & reprogramme it for you.


  • #3
    Harrier16
    Registered Users Posts: 7 ✭Harrier16


    Many thanks for the quick response - I didn't but this might have been done at some stage. I also temporarily removed he main IC based on a tip I got elsewhere but that didn't help. I would be happy enough to reprogramme the ccts etc if I could just get the engineering code reset. Is it possible to do this without calling and engineer?


  • #4
    Harrier16
    Registered Users Posts: 7 ✭Harrier16


    Hi KoolKid - sorry, I might have confused things here. When I say 'I didn't', I mean I didn't touch the factory setting jumper but it may have already been removed - I can't check at the moment. If it wasn't - is there an option to remove it to get back to factory settings. Do the following steps make any sense:

    1. Remove mains power
    2. Remove Battery power
    3. Remove the Factory Setting Jumper
    4. Restore all power

    Or does the Factory setting jumper work the other way - should it be in place on power up to restore factory default settings and if powered up without it, is it engineering locked (like you say above)? Does this mean it can never be returned to factory settings without flashing?

    Thanks again for the help - much appreciated.


  • #5
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    The 4 steps above are the correct sequence to default the panel. If that doesn't work you will need an engineer to reset the system for you.


  • #6
    Harrier16
    Registered Users Posts: 7 ✭Harrier16


    Great - I'll give that a go - thanks again.


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