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Pay as you go meter

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  • 11-01-2015 1:45am
    #1
    Veronika3939
    Registered Users Posts: 2 ✭


    For the past month I have noticed that every night at 00:00 a.m 77 cents gets taken off my account, even without me doing anything, and I would like to know why.

    Also, if you don't mind, I would like to know what a/c payment is as every time I got to top up my account it takes off 5 euro.

    Thank You.


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    #2
    corsav6
    Registered Users Posts: 1,597 ✭✭✭corsav6


    Veronika3939 wrote: »
    For the past month I have noticed that every night at 00:00 a.m 77 cents gets taken off my account, even without me doing anything, and I would like to know why.

    Also, if you don't mind, I would like to know what a/c payment is as every time I got to top up my account it takes off 5 euro.

    Thank You.

    The 77 cent is a standing charge. Its added to bills every bill cycle. Prepay meters charge on a daily basis.
    The €5 is taken off any arrears on the account linked to the meter. This should not be charged if you don't have arrears on your account.


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    #3
    Veronika3939
    Registered Users Posts: 2 ✭Veronika3939


    corsav6 wrote: »
    Veronika3939 wrote: »
    For the past month I have noticed that every night at 00:00 a.m 77 cents gets taken off my account, even without me doing anything, and I would like to know why.

    Also, if you don't mind, I would like to know what a/c payment is as every time I got to top up my account it takes off 5 euro.

    Thank You.

    The 77 cent is a standing charge. Its added to bills every bill cycle. Prepay meters charge on a daily basis.
    The €5 is taken off any arrears on the account linked to the meter. This should not be charged if you don't have arrears on your account.
    Thank you very much.


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    #4
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi Veronika 3939,

    We can take a look at your account here on Boards if you send us a private message with your name, address, account number and telephone number or date of birth. If you want a breakdown of what you're paying, you would be better contacting our Pay As You Go department at 1850 30 50 95 for a more detailed explanation of your charges.

    There is daily standing charge and this is taken overnight. The amount of your standing charge will vary depending on a number of factors such as whether you're in an urban or rural area and whether you have a 24 hour or a day and night meter. If you owed anything when the meter was installed this will be deducted at 25% of the top ups until cleared.

    If there is anything we can help you with, please let us know.


    Regards,
    Aoife


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