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Bank Of Ireland dormant accounts

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  • 17-01-2015 12:14pm
    #1
    liam_2009
    Registered Users Posts: 6 ✭


    Haven't lived in Ireland for 10 years and every time I try to get money from my old Bank of Ireland account I get nothing but hassle.

    Now for the latest - I went to my old branch when I was home during the week asking to be put on Banking 365 so I could transfer money to my UK account. They went "ah yeah grand, no problems" and put me on.

    Then yesterday found I can't because it's dormant. Only way to get money out is going back into my branch and presenting with passport - which they could have told me when I was there (surely mentioning I lived in UK for 10 years should trigger that? Sounds like standard customer service to me.).

    And yet they have no issues taking 5 euros every quarter off my account.

    Has anyone else had similar issues and resolved this? I need the cash badly and I'm in no humour to fly to that poxy branch just to do this.


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    #2
    Nervous Wreck
    Closed Accounts Posts: 16,115 ✭✭✭✭Nervous Wreck


    It's likely enough they'll accept a letter but you'd probably have to include a certified copy of photo ID. Ask in the BOI forum.


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    #3
    liam_2009
    Registered Users Posts: 6 ✭liam_2009


    Nervous Wreck wrote: »
    It's likely enough they'll accept a letter but you'd probably have to include a certified copy of photo ID. Ask in the BOI forum.

    Grand - that sounds sensible. Thanks a mill, see how it goes...


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