Getting a new car deposit back

kevin65

Three months and still waiting for my new car, nothing special just a Kia. If no sign of it this week I'm going to demand my deposit back.

Don't know if Kia Ireland or the local Kia dealer are to blame, or both, but pretty piss*d off at this stage. Never had this kind of problem with Toyota.

Can they refuse to return it?
Could I use the small claims process to get it back if they act the B*llox?

Kristopherus

I doubt it. They have no car for you, but they may say it's been ordered. You can at least threaten to cancel the order and see what the reaction is.

368100

Don't know for sure if the can refuse but I'm certain that if they did then if you got your solicitor to send a letter threatening court action you'd get it fairly handy, 3 months is a bit excessive to be waiting

Stheno

How long did they tell you it would take to deliver?

Atlantic Dawn

On the plus side your 142 is now a 151.

You need to get on to them and see what their reason for delay is and when they expect you to have it. I would push for either a full cancellation with refund or see if you can come to an arrangement where they give you a demo car while you wait. Is there a deal done with your current car that they have agreed to take off you?

kevin65

Thanks for all the feedback.

Deposit was paid in November and car was supposed to be in before Christmas and could be collected first week in new year if I wanted to have 151 reg.
Found out later from Kia that dealer only put in order on 23rd Dec. Was initially told by dealer they couldn't tell me where ordered car is, then eventually after multiple emails and phone calls they told me the end of this month which is next Sat, but no response since. If no car by then, I'm looking for deposit back as I've waited long enough.
No arrangement with my current car.

The cost of solicitors letters can be expensive so wondering about small claims court if I have to fight to get deposit back.

R.O.R

I did see some Sportage's on transporters, this evening on the M50. Heading from the port to the compound, so there was probably a good few on the boat that docked yesterday.

Next week would be feasible if it's on that boat, as long as Kia haven't hit their target for Jan registrations and want to hold it for Feb.

kevin65

R.O.R wrote: »

I did see some Sportage's on transporters, this evening on the M50. Heading from the port to the compound, so there was probably a good few on the boat that docked yesterday.

Next week would be feasible if it's on that boat, as long as Kia haven't hit their target for Jan registrations and want to hold it for Feb.

Any black ones?

R.O.R

kevin65 wrote: »

Any black ones?

Too dark to see colours I'm afraid.

Sure I'll crash one of these days staring at the transporters on the other side Of the M50, trying to figure out if there's something on that truck that I'm waiting on.

kevin65

Thanks for letting me know about the deliveries anyway.