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Internet Drop Out

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  • 24-01-2015 8:56pm
    #1
    doledude86
    Registered Users Posts: 183 ✭✭


    Good Evening All,

    Got a new laptop for xmas, sometimes the internet drops out for no reason only on the laptop not on my tablet/phone, i don't know where to start with trying to ensure it doesn't happen. Any help from anyone would be helpful


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    #2
    5uspect
    Moderators, Arts Moderators Posts: 10,518 Mod ✭✭✭✭5uspect


    Are all your drivers up to date?


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    #3
    doledude86
    Registered Users Posts: 183 ✭✭doledude86


    Hi yeah its a brand new laptop


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    #4
    danjo-xx
    Registered Users Posts: 5,393 ✭✭✭danjo-xx


    Do a windows update, unless its a mac you have.


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    #5
    5uspect
    Moderators, Arts Moderators Posts: 10,518 Mod ✭✭✭✭5uspect


    doledude86 wrote: »
    Hi yeah its a brand new laptop

    Sure, but if the machine was been sitting in stock for a bit it may still not have the most recent drivers. As above run Windows update (if you're running Windows) or put the service tag into the OEM support page.


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    #6
    Polar Ice
    Registered Users Posts: 857 ✭✭✭Polar Ice


    Are you connecting via WiFi or using an ethernet cable?


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    #7
    johnnybmac
    Closed Accounts Posts: 226 ✭✭johnnybmac


    5uspect wrote: »
    Sure, but if the machine was been sitting in stock for a bit it may still not have the most recent drivers. As above run Windows update (if you're running Windows) or put the service tag into the OEM support page.

    +1

    if you can get in to "device manager" and click the little plus sign beside network adapters, it will list what wifi card you have.

    Then, go to the vendors website for the latest driver i.e. Atheros, realtek, intel etc... or Google the name and number/version of the card followed by "driver" for whatever OS you have, should lead you to the manufacturers site.


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