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  • 28-01-2015 8:48pm
    #1
    Mike Trix
    Registered Users Posts: 47 ✭


    Hi i was wondering when a meter is estimated and then read the next time does the amount be deducted off the read bill? or does the ESB hold onto the money?


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    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hello Mike.

    If a bill is over-estimated and paid, and the next bill is based on a meter-reading, the over-payment is automatically taken off the read bill.

    Any over-payment beyond an actual bill is only credited to the customer's account.

    Regards,
    Una


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    #3
    Mike Trix
    Registered Users Posts: 47 ✭Mike Trix


    Electric Ireland: Una wrote: »
    Hello Mike.

    If a bill is over-estimated and paid, and the next bill is based on a meter-reading, the over-payment is automatically taken off the read bill.

    Any over-payment beyond an actual bill is only credited to the customer's account.

    Regards,
    Una
    Thank you


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