Cycling Ireland Delays !

mamax

Anyone been waiting ages to pay for their licence ?
Got email early last week to say they were waiting on payment etc but when I log in and go to checkout there is nothing there

jamesd

Had no issues with our 35 members so far and I've renewed most of them

MugMugs

Have your club accepted the application on their portal? Mine went through within the hour

Raymzor

mamax wrote: »

Anyone been waiting ages to pay for their licence ?
Got email early last week to say they were waiting on payment etc but when I log in and go to checkout there is nothing there

Had that experience last week. Logged in a day later and had no issue.

mamax

MugMugs wrote: »

Have your club accepted the application on their portal? Mine went through within the hour

Yep club accepted and it's at awaiting payment stage almost a week but nothing there when I try to pay, very odd

Zenson

I'm having an issue insofar as when I go to checkout tile there is a nil balance outstanding. The club have approved licence but it looks like I cannot pay.

mamax

Yep same as that

Hani Kosti

checked it today, paid on 5 December, and received Friday 30 January

Beasty

mamax wrote: »

Anyone been waiting ages to pay for their licence ?
Got email early last week to say they were waiting on payment etc but when I log in and go to checkout there is nothing there

Most licences only started going out last week. In some cases they are sent to the club to distribute and in others they are posted directly to members (depending on what option the club has chosen)
Do you have a "15" licence number when you log on to the CI portal? If so you are registered.

mamax

@Beasty, no, as it's still stuck on 'awaiting Payment'
Been that way for a week now, when I go to checkout there is nothing to pay !
I'll try to send them an email to point it out.

nak

Payed for my licence December, got it last week. Then got an email from CI yesterday with a survey attached asking why I had not renewed my licence!!

Cee-Jay-Cee

I paid mine over 4 weeks ago and still no membership card. Are they slow getting them out this year or do they do them in batches maybe?

trek climber

mamax wrote: »

Anyone been waiting ages to pay for their licence ?
Got email early last week to say they were waiting on payment etc but when I log in and go to checkout there is nothing there

We have had the same problem with a couple of our members, I just sent them an email with the details and it was sorted.

Beasty

Cee-Jay-Cee wrote: »

I paid mine over 4 weeks ago and still no membership card. Are they slow getting them out this year or do they do them in batches maybe?

Please see here

They started sending out competitive licences on 23 January and leisure licences on 2 February. Got my competitive one last week - not sure what sequence, if any, they are sending them out in - could be alphabetical, A1s to A4s or in the order in which applications were received/processed

Also note the following

If you still have not received your membership card it may be for a number of reasons including 1) Your club has not yet paid its affiliation fee or 2) Your club has requested all cards are sent directly to them

Cee-Jay-Cee

Ok thanks. Affiliation fee has been paid ( by me) so will give it another week or two before enquiring if it still hasn't arrived.

wav1

Beasty wrote: »

Most licences only started going out last week. In some cases they are sent to the club to distribute and in others they are posted directly to members (depending on what option the club has chosen)
Do you have a "15" licence number when you log on to the CI portal? If so you are registered.

Did your licences come in batch form,or just received individually?We've got nothing yet,even though we have confirmation since November.

Beasty

wav1 wrote: »

Did your licences come in batch form,or just received individually?We've got nothing yet,even though we have confirmation since November.

If you have club Admin rights on the CI website, check the "club details and affiliation" section. Within that thare is a section "Deliver all member licences to the primary club contact". If you tick the box you will get them all to the primary club contact (usually the Club secretary) to distribute. If you have not (like ourselves) individual members will be already getting them directly

wav1

Beasty wrote: »

If you have club Admin rights on the CI website, check the "club details and affiliation" section. Within that thare is a section "Deliver all member licences to the primary club contact". If you tick the box you will get them all to the primary club contact (usually the Club secretary) to distribute. If you have not (like ourselves) individual members will be already getting them directly

Thanks.We have the [[coming to club secretary] job done si I assume they will all come together.

neris

Is there an issue registering for cycling ireland if the applicants nationality isnt irish? tried to set up an account on friday for son who isnt irish national and still waiting for the email to activate the account.

C-Shore

neris wrote: »

Is there an issue registering for cycling ireland if the applicants nationality isnt irish? tried to set up an account on friday for son who isnt irish national and still waiting for the email to activate the account.

Did you select a club when registering? From what I remember, a new signup still has to be approved by the club secretary, so you may be waiting for the secretary to approve it.

That might help, I'm open to correction.

neris

C-Shore wrote: »

Did you select a club when registering? From what I remember, a new signup still has to be approved by the club secretary, so you may be waiting for the secretary to approve it.

That might help, I'm open to correction.

Didnt get that far it was the inital setting up a user part i got as far as. When you set up its meant to send an activation link which i didnt receive

BremoreDave

neris wrote: »

Didnt get that far it was the inital setting up a user part i got as far as. When you set up its meant to send an activation link which i didnt receive

I had a similar issue. I didn't receive the email and thought that I had'nt created it correctly but when I tried to recreate the account it said that the email address was already in use. I used the 'Contact Us' section to send a query and had a response/fix within a day.

C-Shore

neris wrote: »

Didnt get that far it was the inital setting up a user part i got as far as. When you set up its meant to send an activation link which i didnt receive

That's strange. Might it be in your junk folder? Sometimes the CI emails go to my junk folder.

If not then just give them a shout by email and they should sort it.

bazermc

I got my CI Card yesterday in the post

Just a flimsy piece of card this year, not a hard plastic credit card sytle like before

Chips Lovell

Mine is the same style card as it's always been.

iwillhtfu

Piece of laminated card board is what I got. sure why did they bother could've just laminated the print out it'd be just the same.

couerdelion

bazermc wrote: »

I got my CI Card yesterday in the post

Just a flimsy piece of card this year, not a hard plastic credit card sytle like before

iwillhtfu wrote: »

Piece of laminated card board is what I got. sure why did they bother could've just laminated the print out it'd be just the same.

Is that the leisure license? Race licenses are same as always.

Plastik

There's now the option to print a copy of your licence in .pdf format from your profile on CI.

iwillhtfu

couerdelion wrote: »

Is that the leisure license? Race licenses are same as always.

Yep mine was a leisure licence alright.