Hkc securewatch

KoolKid

I'm in there again in the coming days. I'll sort something with them.

altor

KoolKid wrote: »

I'm in there again in the coming days. I'll sort something with them.

cheers

karltimber

I have a HKC 1070 self installed.
I will probably go with the HKC app (I Know !).

So, how do I go about getting a Reg-installer to install the app ?
Will I still have full access to my alarm post install (eng code ?) ?

Thanks

K

KoolKid

Heard something in passing today not sure if its true.
Perhaps Altor would be so kind to verify.
Has there been a price increase already to the annual subscription?

altor

karltimber wrote: »

I have a HKC 1070 self installed.
I will probably go with the HKC app (I Know !).

So, how do I go about getting a Reg-installer to install the app ?
Will I still have full access to my alarm post install (eng code ?) ?

Thanks

K

You can do all this yourself.
Go to here to register an account and get your ID.
Down power system, plug in GSM-SC.
Power back up and go to comms menu, communications.
Scroll to GSM, press yes to enable.
Enter id and a code you will need to set up the app on the phone.
It will scan the networks and chose the best one available and then that its set up.
Go to app, add site. Enter id and the code you set up.
Save and that it.
Use your user code to get into the app once set up.

altor

Mod edit.

Lads its been great. Please don't kick thinks off again.

Thanks

altor

Scaremongering if you ask me..

KoolKid

No, just asking a question.

altor

KoolKid wrote: »

No, just asking a question.

Whatever...

dev999

I just had my doors &widows replaced now my hkc alarm won't work any ideas. ?

KoolKid

Probably a connection problem or a device misaligned. What message is displaying when you try to set the alarm?

dev999

Just telling me zones are open , hopefully something simple

KoolKid

Just the one zone or zones??

Redriddick

Just a quick update.
Got a quote for the hkc 1070,panel,gsm and new battery €575.
Think I will price the siemens and risco.
Are these hard to setup.I am fairly handy at electronics!!!

altor

Redriddick wrote: »

Just a quick update.
Got a quote for the hkc 1070,panel,gsm and new battery €575.
Think I will price the siemens and risco.
Are these hard to setup.I am fairly handy at electronics!!!

All are easy to set up.

KoolKid

Got an email from HKC today here are those price changes I referred to.

The standard plan will be Eur 4.99 p/month and there are 3 additional plans for Eur 8.99, Eur 10.99 and Eur 17.99 per month respectively. Above figures include vat.

Some of them seem steep but they didn't say what's included. I find it hard to imagine any alarm using €10.99 - €17.99 worth of calls and data a month.

Evolution1

Thats very very interesting. Can you send on that email ? ?

John Kelly of

Commercial Options

Standard - €10.99 per month (Incl. VAT)
Managed World SIM
Unlimited App control + notifications
SMS control + notifications, fair usage limit 100 messages per month
(* Alarm activations only)
Monitoring to central station
(GSM-SC Only)
Loss of connectivity reported to central station
(GSM-SC Only)
Loss of connectivity to site detected within 20 minutes

Premium - €17.99 per month (Incl. VAT)
Managed World SIM
Unlimited App control + notifications
SMS control + notifications, fair usage limit 200 messages per month
(* Alarm activations only)
Voice notifications
Monitoring to central station
(GSM-SC Only)
Loss of connectivity reported to central station
(GSM-SC Only)
Loss of connectivity to site detected within 10 min

John Kelly of

Residential Options

Standard - €4.99 per month (Incl. VAT)
Managed World SIM
Unlimited App control + notifications
SMS control + notifications, fair usage limit 50 messages per month
(* Alarm activations only)
Monitoring to Central Station
(GSM-SC Only)
Loss of connectivity to site detected within 8 hours

Premium - €8.99 per month (Incl. VAT)
Managed World SIM
Unlimited App control + notifications
SMS control + notifications, fair usage limit 100 messages per month
(* Alarm activations only)
Voice dialler notifications
Monitoring to Central Station
(GSM-SC Only)
Loss of connectivity reported to central station
(GSM-SC Only)
Loss of connectivity to site detected within 90 min

KoolKid

When you say monitoring to central station does this include all monitoring fees or just the connection? Ie do you pay the monitoring stations fees on top of HKCs?

John Kelly of

yes those figures don't include monitoring station fees which are seperate

KoolKid

Seems steep compared to the likes of Digi airs or Duel coms.

notahappycamper

John Kelly of wrote: »

Residential Options

Standard - €4.99 per month (Incl. VAT)
Managed World SIM
Unlimited App control + notifications
SMS control + notifications, fair usage limit 50 messages per month
(* Alarm activations only)
Monitoring to Central Station
(GSM-SC Only)
Loss of connectivity to site detected within 8 hours

Premium - €8.99 per month (Incl. VAT)
Managed World SIM
Unlimited App control + notifications
SMS control + notifications, fair usage limit 100 messages per month
(* Alarm activations only)
Voice dialler notifications
Monitoring to Central Station
(GSM-SC Only)
Loss of connectivity reported to central station
(GSM-SC Only)
Loss of connectivity to site detected within 90 min

Loss of connectivity to site - up to 8 hours?!! That's ridiculous- may as not tell you at all!! Need to reduce this for a paid service even if people are paying €5 ler month.

KoolKid

Seems crazy all right.

Evolution1

I don't agree with that change since other services offer it for free over a WiFi card.

KoolKid

Using a DuelCom polling every 3 minutes would be even cheaper. Others offer much quicker polling times for free also.

notahappycamper

John Kelly of wrote: »

Residential Options

Standard - €4.99 per month (Incl. VAT)
Managed World SIM
Unlimited App control + notifications
SMS control + notifications, fair usage limit 50 messages per month
(* Alarm activations only)
Monitoring to Central Station
(GSM-SC Only)
Loss of connectivity to site detected within 8 hours

Premium - €8.99 per month (Incl. VAT)
Managed World SIM
Unlimited App control + notifications
SMS control + notifications, fair usage limit 100 messages per month
(* Alarm activations only)
Voice dialler notifications
Monitoring to Central Station
(GSM-SC Only)
Loss of connectivity reported to central station
(GSM-SC Only)
Loss of connectivity to site detected within 90 min

Since HKC don't talk to the end user can someone explain (or at least try to) the craziness behind the length of time they will tell u if your system is down? How are the HKC reps explaining it and still trying to sell that option???

KoolKid

Its the installers that are selling it ask them.

Evolution1

Just an update there appears to be an error with the residential prices.
They haven't increased.

The standard package is €4.99 and the premium is €7. The premium has actually decreased in price while the standard is the same.

KoolKid

Is it still the case that the basic package has no polling & the increased package only notifys of a poll fail after 8 hours?