Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

365 Online website very slow today

Options
  • 05-02-2015 12:29pm
    #1
    veganrun
    Closed Accounts Posts: 1,137 ✭✭✭


    There seems to be a problem with the 365 Online website today.  It's very slow to login.

    Also transferring money between accounts seem to be delayed.  I was transferring between my savings and current account and the transfer is usually instant but there was a delay before the balance was updated.

    Is there a problem with the website?

    I could use the mobile app, but there is none for Windows Phone :o :(


Comments

  • Options
    #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    veganrun wrote: »
    There seems to be a problem with the 365 Online website today.  It's very slow to login.

    Also transferring money between accounts seem to be delayed.  I was transferring between my savings and current account and the transfer is usually instant but there was a delay before the balance was updated.

    Is there a problem with the website?

    I could use the mobile app, but there is none for Windows Phone :o :(
    Hi veganrun, 

    Thanks for bringing this to our attention.

    We have queried this with our support team, please refresh your login details as and our systems are working fine. 

    Janette


  • Options
    #3
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,196 CMod ✭✭✭✭spurious


    Shockingly slow here too. Times out on logging in.


  • Options
    #4
    Indestructable
    Registered Users Posts: 1,374 ✭✭✭Indestructable


    Same as, poor form


  • Options
    #5
    Firefox11
    Registered Users Posts: 1,515 ✭✭✭Firefox11


    Yes. Having problems here too as I cannot access my e-statements to print out on Banking 365 online all afternoon.


  • Options
    #6
    NapoleonInRags
    Registered Users Posts: 1,266 ✭✭✭NapoleonInRags


    Can't even log in now.

    Sort it out BofI - god knows you charge me enough for the privilege of holding my accounts


  • Advertisement
  • Options
    #7
    Halfbaker
    Registered Users Posts: 170 ✭✭Halfbaker


    Same here. It takes 20 or 30 seconds to get to the PIN entry but times out after that.


  • Options
    #8
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi Folks

    Thanks for the posts.

    Just been in contact with our Support Team.

    Can you please refresh your browsers and try logging in again? Please let us know if you can log on successfully. 

    Thanks
    Alison


  • Options
    #9
    Halfbaker
    Registered Users Posts: 170 ✭✭Halfbaker


    Working fine this morning.


  • Options
    #10
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Thanks Halfbaker for the update, much appreciated. 

    We'll pass this onto our Support Team.

    Thanks again
    Alison


  • Options
    #11
    veganrun
    Closed Accounts Posts: 1,137 ✭✭✭veganrun


    Is the site down again?  I'm having trouble getting past the screen where you enter your pin.


  • Advertisement
  • Options
    #12
    bur
    Registered Users Posts: 1,689 ✭✭✭bur


    veganrun wrote: »
    Is the site down again?  I'm having trouble getting past the screen where you enter your pin.

    Not just me then, can't get past that screen either.


  • Options
    #13
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi veganrun and blur, 

    Thank you for getting in contact with us here. 

    We're sorry to hear this. Can we ask if you have been able to successfully log into 365Online since. 

    Thanks, 
    Elaine 


Advertisement