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Need neighbours UPC cable off my roof and can't get hold of UPC.

  • 05-02-2015 1:24pm
    #1
    Pumpkinseeds
    Closed Accounts Posts: 8,635 ✭✭✭


    Just wondering what's going on with UPC. I've been trying repeatedly to get through to UPC today and the phones aren't being answered. Whatever cowboy installed our neighbours cable last year strung it from his chimney across our roof, so that it's strung across our roof at a height from 1 to several feet. We're replacing our roof in a couple of weeks and need the cable gone, so either UPC need to move the cable or we'll have to cut it.


Comments

  • #2
    donal.hunt
    Registered Users Posts: 335 ✭✭donal.hunt


    They announced price increases and their whole customer base is trying to get through to them.

    Try PMing UPC: Reps in the Talk to: UPC forum. They will be able to give you a contact email address for this type of thing.


  • #3
    L1011
    Registered Users, Registered Users 2 Posts: 69,592 ✭✭✭✭L1011


    The UPC forum here is able to get the people for infrastructure concerns - I had an installer take a MASSIVE lump out of my wall and say he'd get someone to call me and nothing happened; after using the forum here I had a (very, very good) plasterer (in a UPC van, so obviously this happens a lot) out within days, repaired the hole then came back when the scratch was dry to do a topcoat and offered to return to repaint a few days later it except I was going to repaint the entire room anyway.

    I still haven't repainted it a year later though :pac:


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