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visa debit card broken getting a replacement

Bpmull · 2015-02-09 18:41:30

My visa debit card is broken up the centre the plastic is cracked right through. It's not far of being unusable so how do I go about getting a replacement do I have to ring or go online I have boi online banking if that makes a difference. Thanks.

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09-02-2015 7:41pm

#1

Bpmull

Closed Accounts Posts: 5,042 ✭✭✭

Join Date: May 2012

Posts: 4933

My visa debit card is broken up the centre the plastic is cracked right through. It's not far of being unusable so how do I go about getting a replacement do I have to ring or go online I have boi online banking if that makes a difference.

Thanks.

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#2 10-02-2015 9:20am
Bank of Ireland: Tara

Closed Accounts Posts: 2,346 ✭✭✭

Join Date: November 2011

Posts: 2202

Hi Bpmull,

Thanks for contacting us here on Boards.ie.

A replacement card can be requested through our Online Service Desk, by selecting "Re-order ATM or Debit Card" from the drop down list of query types. Alternatively, you can call BOI365 on 0818 365 365 and a representative will be more than happy to arrange this for you. The replacement card is sent by post to the address on your account.

Thanks
Tara

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