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new eircom connection

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  • 12-02-2015 12:10pm
    #1
    tezzywezzy
    Registered Users Posts: 21 ✭


    Hi, My son, who is 20,  has moved in with his grandmother, they want to get broadband connection and they tried to sign up online but neither have id, is there any other way they can get a connection.


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    tezzywezzy wrote: »
    Hi, My son, who is 20,  has moved in with his grandmother, they want to get broadband connection and they tried to sign up online but neither have id, is there any other way they can get a connection.
    Hi tezzywezzy

    Please advise your son to call sales on free phone 1800503303 and sign up via verbal agreement. An ID will no be requested by ordering over a call. You can also arrange this via webchat at eircom.ie/chatnow

    Thanks
    AL


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    #3
    tezzywezzy
    Registered Users Posts: 21 ✭tezzywezzy


    Hi, he tried the chat but they said it was mandatory that he provide id number, he will try ringing later.


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    #4
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    tezzywezzy wrote: »
    Hi, he tried the chat but they said it was mandatory that he provide id number, he will try ringing later.
    Ok tezzywezzy
    if you do not have any luck there let us know here ans we will see what we can arrange.
    Tony


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    #5
    tezzywezzy
    Registered Users Posts: 21 ✭tezzywezzy


    eircom: Tony wrote: »
    tezzywezzy wrote: »
    Hi, he tried the chat but they said it was mandatory that he provide id number, he will try ringing later.
    Ok tezzywezzy
    if you do not have any luck there let us know here ans we will see what we can arrange.
    Tony
    Hi Tony pm'd you


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    #6
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    tezzywezzy wrote: »
    eircom: Tony wrote: »
    tezzywezzy wrote: »
    Hi, he tried the chat but they said it was mandatory that he provide id number, he will try ringing later.
    Ok tezzywezzy
    if you do not have any luck there let us know here ans we will see what we can arrange.
    Tony
    Hi Tony pm'd you
    I will have this checked today tezzywezzy and be back as soon as I can.
    Tony


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    #7
    tezzywezzy
    Registered Users Posts: 21 ✭tezzywezzy


    eircom: Tony wrote: »
    tezzywezzy wrote: »
    eircom: Tony wrote: »
    tezzywezzy wrote: »
    Hi, he tried the chat but they said it was mandatory that he provide id number, he will try ringing later.
    Ok tezzywezzy
    if you do not have any luck there let us know here ans we will see what we can arrange.
    Tony
    Hi Tony pm'd you
    I will have this checked today tezzywezzy and be back as soon as I can.
    Tony
    i was wondering is there any update?


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    #8
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    tezzywezzy wrote: »
    eircom: Tony wrote: »
    tezzywezzy wrote: »
    eircom: Tony wrote: »
    tezzywezzy wrote: »
    Hi, he tried the chat but they said it was mandatory that he provide id number, he will try ringing later.
    Ok tezzywezzy
    if you do not have any luck there let us know here ans we will see what we can arrange.
    Tony
    Hi Tony pm'd you
    I will have this checked today tezzywezzy and be back as soon as I can.
    Tony
    i was wondering is there any update?
    Hi tezzywezzy

    I can confrim that ID will not be required If you would like to apply for service again on free phone 1800503303 or via WebChat at www.eircom.ie/chatnow

    Thanks
    Al


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    #9
    jay93
    Registered Users Posts: 3,323 ✭✭✭jay93


    When I signed up last month over the phone I wasn't asked for ID if it's only they most likely always will ask most telecommunications companies do.


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    #10
    tezzywezzy
    Registered Users Posts: 21 ✭tezzywezzy


    sorted thanks


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    #11
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    tezzywezzy wrote: »
    sorted thanks
    Thanks tezzywezzy

    Cheers
    Al


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    #12
    tezzywezzy
    Registered Users Posts: 21 ✭tezzywezzy


    hi order no [font=Arial, Helvetica, sans-serif]3560474, when will the modem be sent out. Thanks[/font]


  • Options
    #13
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    tezzywezzy wrote: »
    hi order no [font=Arial, Helvetica, sans-serif]3560474, when will the modem be sent out. Thanks[/font]
    Hi tezzywezzy

    It should be with you within the next 24 hours, If it does not come by tomorrow afternoon please contact our accounts team over WebChat at www.eircom.ie/chatnow or free phone 1901

    You will need to sign for you but if there's nobody there to do so a yellow docket will be left in the letterbox to go collect it in your local post office

    Thanks
    Al


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    #14
    tezzywezzy
    Registered Users Posts: 21 ✭tezzywezzy


    Got it thanks for the help 


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    #15
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    tezzywezzy wrote: »
    Got it thanks for the help 
    You're welcome tezzywezzy

    Thanks for updating the thread

    Al


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