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HWVS returns

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  • 13-02-2015 6:52pm
    #1
    zarquon
    Registered Users Posts: 3,734 ✭✭✭


    I returned a dell u3415w to hardwareversand 2 weeks ago via UPS label and was received by them a week ago. I have not recevied any feedback from them despite some emails.

    Does anyone have any experience regarding the returns process and how long it takes to process a refund back to the payment bank account upon return of items?


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    #2
    N64
    Registered Users Posts: 1,296 ✭✭✭N64


    It's best to call them up when you have a problem like this. Nearly all of the staff on the phone line speak english. The phone number is: 0049 1805 711 117


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    #3
    Redfox25
    Registered Users Posts: 1,547 ✭✭✭Redfox25


    Their customer service is lacking. I returned a mobo and they sent it back to me a month later . Was still broken but they refused to refund. Hope you have better luck.


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    #4
    Seaaan
    Registered Users Posts: 626 ✭✭✭Seaaan


    When I sent my card back they didn't email me to update me, they just sent a new one out ~10 days later


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