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Order issue

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  • 19-02-2015 1:51pm
    #1
    MuddyDog
    Registered Users Posts: 1,878 ✭✭✭


    Hi,

    Got a call this morning from RS in the north telling me my online payment for a 50 inch tv had not gone through. I then rang my bank and they said it is authorized and has gone through. They gave me the authorization code.

    The order number is 101150 if you can take a look and get back to me. I emailed in about this earlier but have not got a reply.

    Thanks!


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    #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,285 ✭✭✭✭Richersounds.ie: Kenny


    MuddyDog wrote: »
    Hi,

    Got a call this morning from RS in the north telling me my online payment for a 50 inch tv had not gone through. I then rang my bank and they said it is authorized and has gone through. They gave me the authorization code.

    The order number is 101150 if you can take a look and get back to me. I emailed in about this earlier but have not got a reply.

    Thanks!
    Just spoke to Dave, there now he says he sent you an email at 12.45. 

    Regards Stephen


  • Options
    #3
    MuddyDog
    Registered Users Posts: 1,878 ✭✭✭MuddyDog


    Richersounds.ie: Kenny wrote: »
    MuddyDog wrote: »
    Hi,

    Got a call this morning from RS in the north telling me my online payment for a 50 inch tv had not gone through. I then rang my bank and they said it is authorized and has gone through. They gave me the authorization code.

    The order number is 101150 if you can take a look and get back to me. I emailed in about this earlier but have not got a reply.

    Thanks!
    Just spoke to Dave, there now he says he sent you an email at 12.45. 

    Regards Stephen
    Thanks.

    I've re-ordered using a different card and sent an email again. Can you see if the order has gone through now?


  • Options
    #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,285 ✭✭✭✭Richersounds.ie: Kenny


    MuddyDog wrote: »
    Richersounds.ie: Kenny wrote: »
    MuddyDog wrote: »
    Hi,

    Got a call this morning from RS in the north telling me my online payment for a 50 inch tv had not gone through. I then rang my bank and they said it is authorized and has gone through. They gave me the authorization code.

    The order number is 101150 if you can take a look and get back to me. I emailed in about this earlier but have not got a reply.

    Thanks!
    Just spoke to Dave, there now he says he sent you an email at 12.45. 

    Regards Stephen
    Thanks.

    I've re-ordered using a different card and sent an email again. Can you see if the order has gone through now?
    Hi MuddyDog.

    Yip the order has came through.

    It was added to our Direct Ship and should arrive with you by next Wednesday.

    Any problems please let me know.


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