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eircom WiFi hub

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  • 20-02-2015 4:30am
    #1
    jay93
    Registered Users Posts: 3,323 ✭✭✭


    Tried to register for this tonight and it's telling me that my number already is registered for WiFi hub which it can't be as we just signed up last month to eircom . Maybe it's from a previous account that had the landline I now have can you check ? Thanks


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    jay93 wrote: »
    Tried to register for this tonight and it's telling me that my number already is registered for WiFi hub which it can't be as we just signed up last month to eircom . Maybe it's from a previous account that had the landline I now have can you check ? Thanks
    Hi jay93
    yes, can you pm me number and account details and I will check this for you.
    Tony


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    #3
    jay93
    Registered Users Posts: 3,323 ✭✭✭jay93


    eircom: Tony wrote: »
    jay93 wrote: »
    Tried to register for this tonight and it's telling me that my number already is registered for WiFi hub which it can't be as we just signed up last month to eircom . Maybe it's from a previous account that had the landline I now have can you check ? Thanks
    Hi jay93
    yes, can you pm me number and account details and I will check this for you.
    Tony
    Sent Details to you Tony . Thanks :) 


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    jay93 wrote: »
    eircom: Tony wrote: »
    jay93 wrote: »
    Tried to register for this tonight and it's telling me that my number already is registered for WiFi hub which it can't be as we just signed up last month to eircom . Maybe it's from a previous account that had the landline I now have can you check ? Thanks
    Hi jay93
    yes, can you pm me number and account details and I will check this for you.
    Tony
    Sent Details to you Tony . Thanks :) 
    Hi jay93

    Leave this with me and I'll follow it up

    Cheers
    Al


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    #5
    jay93
    Registered Users Posts: 3,323 ✭✭✭jay93


    eircom: Alan wrote: »
    Hi jay93

    Leave this with me and I'll follow it up

    Cheers
    Al

    Hiya Al

    Do I need to send you on the details too ?

    Thanks .


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    jay93 wrote: »
    eircom: Alan wrote: »
    Hi jay93

    Leave this with me and I'll follow it up

    Cheers
    Al

    Hiya Al

    Do I need to send you on the details too ?

    Thanks .
    It's ok jay93

    I already have your details

    Thanks
    Al


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    #7
    jay93
    Registered Users Posts: 3,323 ✭✭✭jay93


    Thanks Al any update on this?


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    #8
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    jay93 wrote: »
    Thanks Al any update on this?
    Hello Jay93

    I have obtained information on this for you today,

    You will need to email wireless.broadband@eircom.net (from the email address you are registering for WIFI hub) detailing this issue and the specific error notification you are getting.

    In this email you will need to included:

    Your Land line number
    Your eircom account number
    Your email address
    Full name
    Address
    Alternative (mobile) contact number.

    You will be then contacted with a full resolution within 48 hours.

    I understand it's a bit of an inconvenience but this will be required in this circumstance.

    Thanks
    Al


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    #9
    jay93
    Registered Users Posts: 3,323 ✭✭✭jay93


    Thanks Al I'll do that and let you know how it goes !


  • Options
    #10
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    jay93 wrote: »
    Thanks Al I'll do that and let you know how it goes !
    You're welcome jay93

    Cheers
    Al


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