365 app down?

evosteo

Hi just wondering is there issues with the 365 mobile app at the minute? Cant log in as it says "we are unable to process your request at the moment please try again later"

Bank of Ireland: Alison

Hi evosteo

Thanks for getting in touch with us here on Boards.ie

Apologies for the inconvenience this morning. Our Mobile App is temporarily unavailable. 

We'd like to reassure you our Tablet App and website is working as normal.

This is a priority for our Support Team.

Thanks again for your post,
Alison

evosteo

Bank of Ireland: Alison wrote: »

Hi evosteo

Thanks for getting in touch with us here on Boards.ie

Apologies for the inconvenience this morning. Our Mobile App is temporarily unavailable. 

We'd like to reassure you our Tablet App and website is working as normal.

This is a priority for our Support Team.

Thanks again for your post,
Alison

Any sign of it been sorted today?

Bank of Ireland: Sarah

evosteo wrote: »

Bank of Ireland: Alison wrote: »

Hi evosteo

Thanks for getting in touch with us here on Boards.ie

Apologies for the inconvenience this morning. Our Mobile App is temporarily unavailable. 

We'd like to reassure you our Tablet App and website is working as normal.

This is a priority for our Support Team.

Thanks again for your post,
Alison

Any sign of it been sorted today?

Hi Folks, 

We are aware that our mobile app continues to be off air. We apologise for this and continue to work on it. Please remember that the full 365 Online site is working, as is our tablet app. 

Thanks,
Sarah

evosteo

Bank of Ireland: Sarah wrote: »

Hi Folks, 

We are aware that our mobile app continues to be off air. We apologise for this and continue to work on it. Please remember that the full 365 Online site is working, as is our tablet app. 

Thanks,
Sarah

Is it possible to use the pay to mobile by any other means? Im trying to sent money to my gf as shes stuck in the city centre with no bus fare to get home

Bank of Ireland: Elaine

Hi evosteo, 

Thank you for getting in contact with us here on Boards.ie and we hope your gf managed to get home safe and sound.

The 'Pay to Mobile' service is available to all 365Online customers who have downloaded our Mobile Banking app to their smartphones. This service is exclusive to our Mobile App device and both parties must have already registered their mobile numbers and account details for Pay to Mobile on 365Online.

Should you wish to register for this service for the future, you can find all the information you will need here.

If we can assist you with anything else, please don't hesitate to contact us again. 

Thanks, 
Elaine 

marko99

Bank of Ireland: Elaine wrote: »

Hi evosteo, 

Thank you for getting in contact with us here on Boards.ie and we hope your gf managed to get home safe and sound.

The 'Pay to Mobile' service is available to all 365Online customers who have downloaded our Mobile Banking app to their smartphones. This service is exclusive to our Mobile App device and both parties must have already registered their mobile numbers and account details for Pay to Mobile on 365Online.

Should you wish to register for this service for the future, you can find all the information you will 

If we can assist you with anything else, please don't hesitate to contact us again. 

Thanks, 
Elaine 

Hi, I guess that's all very well if the app is working... but it isn't.

Is there any news about when it will be back up and running again? It's been off since last week!

Bank of Ireland: Nicola

marko99 wrote: »

Bank of Ireland: Elaine wrote: »

Hi evosteo, 

Thank you for getting in contact with us here on Boards.ie and we hope your gf managed to get home safe and sound.

The 'Pay to Mobile' service is available to all 365Online customers who have downloaded our Mobile Banking app to their smartphones. This service is exclusive to our Mobile App device and both parties must have already registered their mobile numbers and account details for Pay to Mobile on 365Online.

Should you wish to register for this service for the future, you can find all the information you will 

If we can assist you with anything else, please don't hesitate to contact us again. 

Thanks, 
Elaine 

Hi, I guess that's all very well if the app is working... but it isn't.

Is there any news about when it will be back up and running again? It's been off since last week!

Hi marko99,
 
Thanks for your post.
 
While the mobile app was temporarily unavailable on Friday last week, I can confirm that it is currently operating normally.
 
Can you let me know if you are using the mobile or tablet app and what difficulties you are encountering?
 
Thanks

Nicola