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eFibre avalability

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  • 23-02-2015 7:26pm
    #1
    Brian_Fontana
    Registered Users Posts: 1 ✭


    I want to get eFibre broadband with Eircom. I was told by a neighbour that I am living in an eFibre area, but when I put my address into the line checker it is telling me it is not enabled. All my neighbours addresses are enabled but my house is not. I am living in an estate and my neighbours house is attached to mine so I find this very strange. 

    I contacted eircom sales and was told all they can do is check my line and that it is not enabled. I have checked over 20 houses in the estate on the Eircom line checker and all but mine are eFibre enabled. Is there anything that can be done? Is it a case of an Eircom engineer calling to set up a fibre line or am I doomed to live without Netflix and online gaming?


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Brian_Fontana wrote: »
    I want to get eFibre broadband with Eircom. I was told by a neighbour that I am living in an eFibre area, but when I put my address into the line checker it is telling me it is not enabled. All my neighbours addresses are enabled but my house is not. I am living in an estate and my neighbours house is attached to mine so I find this very strange. 

    I contacted eircom sales and was told all they can do is check my line and that it is not enabled. I have checked over 20 houses in the estate on the Eircom line checker and all but mine are eFibre enabled. Is there anything that can be done? Is it a case of an Eircom engineer calling to set up a fibre line or am I doomed to live without Netflix and online gaming?
    Hi Brian_Fontana

    It can be the cases that eircom cannot offer some lines efibre broadband even where nearby premises can avail of it.

    If you would like to PM me your land line number I'll check with efibre operations for clarification

    Cheers
    Al


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