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Need my account to be closed asap please?

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  • 24-02-2015 2:00pm
    #1
    callumsdad
    Registered Users Posts: 131 ✭✭


    Hi.
    I recently moved from eircom to vodafone and this happened over a month ago.
    I received a bill which included early termination fee.
    My service was gone for a day before the move.
    Today i got a bill with another monthly charge even though i am no longer with eircom.
    I need this account closed asap please i have also mailed comreg regarding the situation.
    Regards


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    callumsdad wrote: »
    Hi.
    I recently moved from eircom to vodafone and this happened over a month ago.
    I received a bill which included early termination fee.
    My service was gone for a day before the move.
    Today i got a bill with another monthly charge even though i am no longer with eircom.
    I need this account closed asap please i have also mailed comreg regarding the situation.
    Regards
    Hi callumsdad

    Sorry to hear this, feel free to PM me the account number. I'll look in this and get back to you later today.

    Cheers

    Al


  • Options
    #3
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    PM sent Alan


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    callumsdad wrote: »
    PM sent Alan
    Hi callumsdad

    Just replied by PM

    Al


  • Options
    #5
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    Pm replied Alan
    Very much appreciated.


  • Options
    #6
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    May i get a reply to this please Alan?
    Thanks


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  • Options
    #7
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    callumsdad wrote: »
    May i get a reply to this please Alan?
    Thanks
    Hi callumsdad

    I will respond via PM as soon as I have an update from cancellations

    Al


  • Options
    #8
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    Thank you Alan much appreciated.


  • Options
    #9
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    callumsdad wrote: »
    Thank you Alan much appreciated.
    Thanks for taking my call callumsdad

    I'll let you know as soon as it's fully closed down

    Cheers
    Al


  • Options
    #10
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    Many thanks Alan you are a credit to Eircom and the forum.
    thank you sir.
    Regards


  • Options
    #11
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    callumsdad wrote: »
    Many thanks Alan you are a credit to Eircom and the forum.
    thank you sir.
    Regards
    You're very welcome!

    I'll be in touch with you as soon as it's fully closed (which should be approx after 3pm)

    Al


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  • Options
    #12
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    eircom: Alan wrote: »
    You're very welcome!

    I'll be in touch with you as soon as it's fully closed (which should be approx after 3pm)

    Al
    Hi Alan
    Any further updates on this?
    Thanks


  • Options
    #13
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    callumsdad wrote: »
    eircom: Alan wrote: »
    You're very welcome!

    I'll be in touch with you as soon as it's fully closed (which should be approx after 3pm)

    Al
    Hi Alan
    Any further updates on this?
    Thanks
    Hi callumsdad

    I have received confirmation that the account is now closed in full.

    If there's anything else I can help with please let me know

    Cheers

    Al


  • Options
    #14
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    Thank you Alan.
    Very much appreciated many thanks.
    Regards friend
    Ian


  • Options
    #15
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    callumsdad wrote: »
    Thank you Alan.
    Very much appreciated many thanks.
    Regards friend
    Ian
    No worries at all callumsdad

    Cheers
    Al


  • Options
    #16
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    eircom: Alan wrote: »
    callumsdad wrote: »
    Thank you Alan.
    Very much appreciated many thanks.
    Regards friend
    Ian
    No worries at all callumsdad

    Cheers
    Al
    Hi Al
    I just recieved a bill by email today from eir for €48.I can't believe this is still going on:)Im with vodafone almost a year now.


  • Options
    #17
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    callumsdad wrote: »
    eircom: Alan wrote: »
    callumsdad wrote: »
    Thank you Alan.
    Very much appreciated many thanks.
    Regards friend
    Ian
    No worries at all callumsdad

    Cheers
    Al
    Hi Al
    I just recieved a bill by email today from eir for €48.I can't believe this is still going on:)Im with vodafone almost a year now.
    Hi callumsdad

    Feel free to PM me the account number and I will look in to this further

    Thanks
    Al


  • Options
    #18
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    eir: Alan wrote: »
    callumsdad wrote: »
    eircom: Alan wrote: »
    callumsdad wrote: »
    Thank you Alan.
    Very much appreciated many thanks.
    Regards friend
    Ian
    No worries at all callumsdad

    Cheers
    Al
    Hi Al
    I just recieved a bill by email today from eir for €48.I can't believe this is still going on:)Im with vodafone almost a year now.
    Hi callumsdad

    Feel free to PM me the account number and I will look in to this further

    Thanks
    Al
    Pm sent.
    Thanks Al


  • Options
    #19
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    callumsdad wrote: »
    eir: Alan wrote: »
    callumsdad wrote: »
    eircom: Alan wrote: »
    callumsdad wrote: »
    Thank you Alan.
    Very much appreciated many thanks.
    Regards friend
    Ian
    No worries at all callumsdad

    Cheers
    Al
    Hi Al
    I just recieved a bill by email today from eir for €48.I can't believe this is still going on:)Im with vodafone almost a year now.
    Hi callumsdad

    Feel free to PM me the account number and I will look in to this further

    Thanks
    Al
    Pm sent.
    Thanks Al
    Thanks for taking my call callumsdad - Again, the account is already terminated and the erroneous outstanding balance has been once and for all removed.

    Happy Christmas :)

    AL


  • Options
    #20
    callumsdad
    Registered Users Posts: 131 ✭✭callumsdad


    Cheers Al.All the best:)


  • Options
    #21
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    callumsdad wrote: »
    Cheers Al.All the best:)
    No worries callumsdad

    Al


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