No further phone call on loan request (for being approved or not)

unyx

Hello,

I applied for a loan last week on Tuesday and got phone call from somebody (which name I couldn't manage to hear due to the bad line and strong background noise) on the next day, after being 15 minutes on the phone confirming my information he said I'll have another call with response in 24 to 48 hours, since then there was more than 100 hours and there's still no phone call from Bank of Ireland. Is that normal procedure and in that case shouldn't be informed of possible delay? 

Bank of Ireland: Billy

unyx wrote: »

Hello,

I applied for a loan last week on Tuesday and got phone call from somebody (which name I couldn't manage to hear due to the bad line and strong background noise) on the next day, after being 15 minutes on the phone confirming my information he said I'll have another call with response in 24 to 48 hours, since then there was more than 100 hours and there's still no phone call from Bank of Ireland. Is that normal procedure and in that case shouldn't be informed of possible delay? 

Hi unyx,

Thanks for your post and welcome to Boards.ie

We're sorry to hear that you have not had a follow-up phone call. If you would like to send us a PM with your name and the branch where your account is held, we will be happy to arrange a call-back. To send a PM, please make sure you have your signature set to 'Display' in your settings.

Thanks

Billy

unyx

Bank of Ireland: Billy wrote: »

unyx wrote: »

Hello,

I applied for a loan last week on Tuesday and got phone call from somebody (which name I couldn't manage to hear due to the bad line and strong background noise) on the next day, after being 15 minutes on the phone confirming my information he said I'll have another call with response in 24 to 48 hours, since then there was more than 100 hours and there's still no phone call from Bank of Ireland. Is that normal procedure and in that case shouldn't be informed of possible delay? 

Hi unyx,

Thanks for your post and welcome to Boards.ie

We're sorry to hear that you have not had a follow-up phone call. If you would like to send us a PM with your name and the branch where your account is held, we will be happy to arrange a call-back. To send a PM, please make sure you have your signature set to 'Display' in your settings.

Thanks

Billy

Hi Billy,

Under "send us" a PM what do you mean, as I see a lot of contacts (including you) on which I can't send PM.

Thanks,
Svetlin

unyx

Bank of Ireland: Billy wrote: »

unyx wrote: »

Hello,

I applied for a loan last week on Tuesday and got phone call from somebody (which name I couldn't manage to hear due to the bad line and strong background noise) on the next day, after being 15 minutes on the phone confirming my information he said I'll have another call with response in 24 to 48 hours, since then there was more than 100 hours and there's still no phone call from Bank of Ireland. Is that normal procedure and in that case shouldn't be informed of possible delay? 

Hi unyx,

Thanks for your post and welcome to Boards.ie

We're sorry to hear that you have not had a follow-up phone call. If you would like to send us a PM with your name and the branch where your account is held, we will be happy to arrange a call-back. To send a PM, please make sure you have your signature set to 'Display' in your settings.

Thanks

Billy

Hi Billy,

Under "send us" a PM what do you mean, as I see a lot of contacts (including you) on which I can't send PM.

Thanks,
Svetlin

Bank of Ireland: Billy

unyx wrote: »

Bank of Ireland: Billy wrote: »

unyx wrote: »

Hello,

I applied for a loan last week on Tuesday and got phone call from somebody (which name I couldn't manage to hear due to the bad line and strong background noise) on the next day, after being 15 minutes on the phone confirming my information he said I'll have another call with response in 24 to 48 hours, since then there was more than 100 hours and there's still no phone call from Bank of Ireland. Is that normal procedure and in that case shouldn't be informed of possible delay? 

Hi unyx,

Thanks for your post and welcome to Boards.ie

We're sorry to hear that you have not had a follow-up phone call. If you would like to send us a PM with your name and the branch where your account is held, we will be happy to arrange a call-back. To send a PM, please make sure you have your signature set to 'Display' in your settings.

Thanks

Billy

Hi Billy,

Under "send us" a PM what do you mean, as I see a lot of contacts (including you) on which I can't send PM.

Thanks,
Svetlin

Hi Svetlin,

We received your PM and I will respond to you shortly.

Thanks

Billy

NeadyB

hi

i applied on saturday and have heard nothing, is there anyway to get it speed up as my current car has now broke down and my new one is sitting waiting on me?

Bank of Ireland: Sarah

NeadyB wrote: »

hi

i applied on saturday and have heard nothing, is there anyway to get it speed up as my current car has now broke down and my new one is sitting waiting on me?

Hi NeadyB,

Thanks for your post. 

To enquire about your Loan application, please call our Lending team on 0818 200 334 then select option 2, followed by option 1. A representative will be happy to check the status of your application for you. Our Lending team are available on the above number 8am to 8pm Monday to Friday. 

Please let us know if you need help with any other query.

Thanks,
Sarah