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slow efibre speeds

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  • 25-02-2015 1:06pm
    #1
    gabe1977
    Registered Users Posts: 94 ✭✭


    I have efibre and was told my line was capable of speeds up to 25meg.
    Most the time my WiFi is only half that and I'm constantly having to restart my router where it speeds up for a while but eventually slows to a crawl again.
    I already spoke to the tech support who logged in and made changes which included changing channel.
    This only helps temporarily and always slows down again


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    gabe1977 wrote: »
    I have efibre and was told my line was capable of speeds up to 25meg.
    Most the time my WiFi is only half that and I'm constantly having to restart my router where it speeds up for a while but eventually slows to a crawl again.
    I already spoke to the tech support who logged in and made changes which included changing channel.
    This only helps temporarily and always slows down again
    Hi gabe1977

    Very sorry to hear this, please feel free to PM me your eircom account number and I'll look in to this further for you.

    Cheers

    Al


  • Options
    #3
    CarrickMcJoe
    Registered Users Posts: 3,379 ✭✭✭CarrickMcJoe


    I am paying for 'up to 70mb efibre', but at best am getting 14.44mb download speed when I run test by plugging direct into modem. Actual download speed never goes over 2mb. 


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    CarrickMcJoe wrote: »
    I am paying for 'up to 70mb efibre', but at best am getting 14.44mb download speed when I run test by plugging direct into modem. Actual download speed never goes over 2mb. 
    Sorry to hear this CarrickMcJoe

    Feel free to PM me your eircom account number and I'll run some tests

    Cheers
    Al


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