Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Visa Card problems

Options
  • 27-02-2015 12:44am
    #1
    conordunne7
    Closed Accounts Posts: 1 ✭


    Hey, for some reason i can't use my card for online transactions.  When i enter the card details asked on a certain website it accepts it but it won't do the transaction and it says there is a problem with the card.  I've re-entered the details many times and still no go.  I've also tried other website and still problem with card. Any ideas?


Comments

  • Options
    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    conordunne7 wrote: »
    Hey, for some reason i can't use my card for online transactions.  When i enter the card details asked on a certain website it accepts it but it won't do the transaction and it says there is a problem with the card.  I've re-entered the details many times and still no go.  I've also tried other website and still problem with card. Any ideas?
    Hi conordunne7,

    Thank you for contacting us on Boards.

    In this instance, it would be best to call Bank of Ireland 365 on 0818 365 365, a representative will be able to check your card is still active and if necessary they can order a new card for you. As without account access here, it would be difficult to determine what may be causing this. Our representatives are available 8am to midnight Monday to Friday and 9am to 6pm on weekends.

    Also, have you been entering your Verified by Visa password correctly? If you have blocked this password, you will need to reset this. You can reset your Verified by Visa password by calling Bank of Ireland 365 on the above number, and select option 3 for our Verified by Visa team.

    Please let us know if you need help with any other query.

    Thanks,
    Sarah


Advertisement