Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Cancelling Eircom Business Account

Options
  • 05-03-2015 7:01pm
    #1
    Dan Chipowski
    Closed Accounts Posts: 1,072 ✭✭✭


    Hi,

    I'm in the process of cancelling my Eircom Business contract, and have received conflicting information from your telephone support operatives in relation to the process (particularly with regard to the 30 days I have to leave my contract from notification of price changes).

    I was wondering if you could advise as to my updated position if I was to PM.

    Thanks.


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Dan Chipowski wrote: »
    Hi,

    I'm in the process of cancelling my Eircom Business contract, and have received conflicting information from your telephone support operatives in relation to the process (particularly with regard to the 30 days I have to leave my contract from notification of price changes).

    I was wondering if you could advise as to my updated position if I was to PM.

    Thanks.
    Hi Dan Chipowski

    As you have received a letter advising of the price changes  & contract changes you will not incur any early contract cease fees however a 30 day notification is still required.

    Thanks
    Al


  • Options
    #3
    Dan Chipowski
    Closed Accounts Posts: 1,072 ✭✭✭Dan Chipowski


    Thanks for that, Alan.

    I've sent the cancellation letter to the address provided, so all should be in order.

    Thanks for your help.


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Dan Chipowski wrote: »
    Thanks for that, Alan.

    I've sent the cancellation letter to the address provided, so all should be in order.

    Thanks for your help.
    You're more than welcome Dan Chipowski

    Thanks
    Al


  • Options
    #5
    Dan Chipowski
    Closed Accounts Posts: 1,072 ✭✭✭Dan Chipowski


    Hi Alan,

    Just a follow up on this, I seem to have overpaid my final bill and was wondering what the process was for refunding of same.

    I'll PM the account details again.

    Thanks.


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Dan Chipowski wrote: »
    Hi Alan,

    Just a follow up on this, I seem to have overpaid my final bill and was wondering what the process was for refunding of same.

    I'll PM the account details again.

    Thanks.
    Hi Dan Chipowski

    You can request a refund by cheque to be posted to you within 30 days, to do this please call the business accounts team on free phone 1800601701.

    Thanks
    Al


  • Advertisement
Advertisement