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eircom bundle account

reddevil79 · 2015-03-10 20:05:50

Hey i ordered 2 mobiles as part of a bundle almost a month ago i received one mobile quickly without problem but the second one i have not heard anything about i have been told i will get a call back with a full resolution i have been sent from one department to the other i was also but on hold for over half an hour…

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10-03-2015 9:05pm

#1

reddevil79

Registered Users Posts: 1 ✭

Join Date: March 2015

Posts: 0

Hey i ordered 2 mobiles as part of a bundle almost a month ago i received one mobile quickly without problem but the second one i have not heard anything about i have been told i will get a call back with a full resolution i have been sent from one department to the other i was also but on hold for over half an hour waiting to get put thought to the loyalty team all i want to know is if i a receiving the second mobile i know it is a very popular phone the Samsung s4 please please please can some one help ps was talking to someone friday and they told me that i could change the order for a different phone so i did but i still feel like im getting no where with the situation and when i tryed in the local emobile shop for the phone but they are looking for a deposit of a €130 for the same phone which i will get back in 6 months but i cant afford to pay that

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#2 11-03-2015 10:47am
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

reddevil79 wrote: »

Hey i ordered 2 mobiles as part of a bundle almost a month ago i received one mobile quickly without problem but the second one i have not heard anything about i have been told i will get a call back with a full resolution i have been sent from one department to the other i was also but on hold for over half an hour waiting to get put thought to the loyalty team all i want to know is if i a receiving the second mobile i know it is a very popular phone the Samsung s4 please please please can some one help ps was talking to someone friday and they told me that i could change the order for a different phone so i did but i still feel like im getting no where with the situation and when i tryed in the local emobile shop for the phone but they are looking for a deposit of a €130 for the same phone which i will get back in 6 months but i cant afford to pay that

Hello reddevil79

Please PM me your eircom account number and I will investigate this for you further.

Thanks
Al

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