Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Another bill, still waiting on credit to be applied

Options
  • 11-03-2015 5:21pm
    #1
    Macca07
    Registered Users Posts: 1,223 ✭✭✭


    Hello,

    I had previously been having issues with my billing, and got a call last week being promised a credit amount of €67.50 to be applied to my account.

    Today I got my new bill, and I was only credited €30.00.

    Can someone tell me why the full amount has not been credited to me?


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Macca07 wrote: »
    Hello,

    I had previously been having issues with my billing, and got a call last week being promised a credit amount of €67.50 to be applied to my account.

    Today I got my new bill, and I was only credited €30.00.

    Can someone tell me why the full amount has not been credited to me?
    Hi Macca07

    If you would like to PM me your eircom account number I will look in to this further for you

    Thanks
    Al


  • Options
    #3
    Macca07
    Registered Users Posts: 1,223 ✭✭✭Macca07


    Nearly a week later and still nothing done.


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Macca07 wrote: »
    Nearly a week later and still nothing done.
    Hi Macca07

    Apologies for the delays,

    I can confirm a following €37.50 credit has been approved and applied to your account.

    Thanks
    Al


  • Options
    #5
    Macca07
    Registered Users Posts: 1,223 ✭✭✭Macca07


    eircom: Alan wrote: »
    Macca07 wrote: »
    Nearly a week later and still nothing done.
    Hi Macca07

    Apologies for the delays,

    I can confirm a following €37.50 credit has been approved and applied to your account.

    Thanks
    Al
    Thank you Alan.


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Macca07 wrote: »
    eircom: Alan wrote: »
    Macca07 wrote: »
    Nearly a week later and still nothing done.
    Hi Macca07

    Apologies for the delays,

    I can confirm a following €37.50 credit has been approved and applied to your account.

    Thanks
    Al
    Thank you Alan.
    You're most welcome Macca07

    Cheers
    Al


  • Advertisement
Advertisement