Motorcycle battery warranty

Zebbedee

A lead acid battery that I bought 6 months ago has failed.
One of the 6 internal cells has become visibly 'gunked up' and the battery only measures 10 volts no matter how I charge it.
The shop where I bought it is saying that the distributor only offers 6 month warranty on batteries.
I find this hard to believe. Can I demand a new battery?

L1011

Batteries are considered consumables and 6 months is a relatively normal (if somewhat stingy) warranty on them.

If the battery cost any significant money I'd argue that the total failure of a single cell was an obvious manufacturing defect; but there is a point where pushing for what may be right isn't worth it. If you bought it in a chain store (Halfords basically) I'd keep the arguing up a little longer as they have interests in keeping annoyed customers out of the store...

daithi55

what size and type of battery is it

keithclancy

L1011 wrote: »

Batteries are considered consumables and 6 months is a relatively normal (if somewhat stingy) warranty on them.

If the battery cost any significant money I'd argue that the total failure of a single cell was an obvious manufacturing defect; but there is a point where pushing for what may be right isn't worth it. If you bought it in a chain store (Halfords basically) I'd keep the arguing up a little longer as they have interests in keeping annoyed customers out of the store...

In this case it would be considered a failure due to defect rather than degradation through usage.

Your guarantee is the same as for other products in this instance, it should last for a reasonable amount of time (2 years at least)

coylemj

Zebbedee wrote: »

The shop where I bought it is saying that the distributor only offers 6 month warranty on batteries.

That's between him and the distributor, your contract is with the retailer. Don't let him pass the blame on to someone else.

Zebbedee wrote: »

I find this hard to believe. Can I demand a new battery?

Yes, it's clearly a manufacturing fault if one cell is fcuked up and the rest appear normal. Since it clearly can't be repaired, you need to demand a replacement, failing which you are entitled to a refund.

Zebbedee

daithi55 wrote: »

what size and type of battery is it

Its an 'easystart' and about one third the size of a car battery.

Zebbedee

Thanks to all who replied.

The shop, while being sympathetic are not budging on the battery being out
of warranty.

keithclancy

Zebbedee wrote: »

Thanks to all who replied.

The shop, while being sympathetic are not budging on the battery being out
of warranty.

Small claims court in that case