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Charged twice

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  • 13-03-2015 10:16am
    #1
    kate357
    Registered Users Posts: 40 ✭


    Hey there, 

    I was charged twice for a subscription to Netflix on Wednesday,  I contacted them and they assured me that they only requested payment once.  I waited 24 hours to see if it would rectify but it hasn't.  Can someone please help me with this.


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    #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    kate357 wrote: »
    Hey there, 

    I was charged twice for a subscription to Netflix on Wednesday,  I contacted them and they assured me that they only requested payment once.  I waited 24 hours to see if it would rectify but it hasn't.  Can someone please help me with this.
    Hi kate357,

    Thanks for your post.

    Please call Bank of Ireland 365 on 818 365 365 / +353 1 4044000 and a representative will be happy to look into this for you. Representative assisted hours are 8am - 12midnight Mon - Fri and 9am - 6pm Sat, Sun and Bank/Public Holidays.

    Thanks

    Billy


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