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Broadband 'extras' don't exist?

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  • 25-03-2015 1:17pm
    #1
    Morini
    Registered Users Posts: 50 ✭✭


    Hello.

    I've had my eFibre installed this morning. Both setup instructions and the introductory letter, say that I can "...now also start to enjoy the benefits of eFibre Broadband from eircom including exclusive extras such as free music streaming, live sports..."

    The link I'm directed to (/broadbandextras) mentions neither, can you tell me how I get to these features?


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Morini wrote: »
    Hello.

    I've had my eFibre installed this morning. Both setup instructions and the introductory letter, say that I can "...now also start to enjoy the benefits of eFibre Broadband from eircom including exclusive extras such as free music streaming, live sports..."

    The link I'm directed to (/broadbandextras) mentions neither, can you tell me how I get to these features?
    Hi Morini

    Please follow this link for the extras (Value added services) : http://www.eircom.net/vas-pages/

    Music Hub and sports hub no longer exist I'm afraid.

    Thanks
    Al


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    #3
    Morini
    Registered Users Posts: 50 ✭✭Morini


    Hi Al,

    Thanks for the reply. Google tells me those services were removed in 2013. Can you suggest to management that its time now to review the documentation, maybe to remove the blatant lies?


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Morini wrote: »
    Hi Al,

    Thanks for the reply. Google tells me those services were removed in 2013. Can you suggest to management that its time now to review the documentation, maybe to remove the blatant lies?
    Of course Morini

    Study & Music hub should not be alluded to as being available and I will of course pass on your feedback.

    Thanks
    Al


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