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Selected wrong activation method before setting up a standing order

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  • 30-03-2015 10:08pm
    #1
    JackHeuston
    Registered Users Posts: 311 ✭✭


    Hello, I just set up a standing order, but I wrongly selected "post" when asked which method I prefer to activate it.

    Since I'm about to leave the country for a couple of weeks, I'm not going to be able to get the letter and I'd like to activate this as soon as possible.

    Is it possible to cancel or stop the standing order I just set up, so that I can do it again selecting "mobile phone" as a method to receive the security code?

    Lastly, where do I enter the security code? I can't seem to find a list of standing orders waiting for activation.

    Thank you!


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    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi JackHeuston, 

    Thank you for getting in contact with us here on Boards.ie. 

    You can delete the existing inactivate standing order by choosing 'Manage Accounts' on the left had side of the screen and then 'Manage Standing Orders'.

    Once deleted,  you can then reset up the Standing Order and choose the security code delivery method of Mobile phone. Just to mention, you  must have your mobile phone registered to avail of this option. When you request to receive this code by text, the activation step can be completed straight away. 

    We hope this helps however, should you need any assistance with this, please feel free to call our dedicated Banking team on 0818 365 365 / +353 1404 4000 and a representative will be more than happy to assist you. 

    Thanks, 
    Elaine 


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