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Moving into new place

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  • 31-03-2015 9:31am
    #1
    Hurley6969
    Registered Users Posts: 151 ✭✭


    Hi, I had online billing set up for a previous address. I moved out and there was no need to get anything set up in my name, However I had to set up an account last night and was given a reference number. When I try to register with my email address it says its already used and when I log in with it i get all the details for the previous property.
    Could someone have a look at this for me and either set up the new property details under my email address or disable the old account so I can use my email address to register.

    Cheers


Comments

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    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Hurley6969,

    Thanks for getting in touch.

    Yes, this would be a matter of having your online billing details deactivated and reactivated. The Online Billing team would carry this out for you - just send them an email to eservice@ electricireland.ie with your request, and you will be updated ASAP.

    Kind regards,
    Una


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    #3
    Hurley6969
    Registered Users Posts: 151 ✭✭Hurley6969


    Will do, cheers.


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