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Leinster Team Talk/Gossip/Rumours Thread VI: End of the MOC [Revenge of the STH]

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    #5852
    LostArt
    Registered Users Posts: 1,813 ✭✭✭LostArt


    Yep. The option to upgrade or even see my seat for the Toulon games isn't in my account yet.


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    #5853
    Uriel.
    Registered Users Posts: 8,061 ✭✭✭Uriel.


    LostArt wrote: »
    Yep. The option to upgrade or even see my seat for the Toulon games isn't in my account yet.

    Just received an email saying that the time for upgrade is being staggered (happens regularly) but also that my seat has been assigned and my time for accessing the upgrade will be displayed with my seat number. In my Leinster account I can see my seat number, but no sign of an upgrade time...

    EDIT: I should say that my seat number is only appearing when you go into the calendar/schedule function - it does not appear in the "Manage My Tickets" section. All I have there is the Season Pack Collection, and both the Dragons and Glasgow games


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    #5854
    LostArt
    Registered Users Posts: 1,813 ✭✭✭LostArt


    Mine is working fine now, looks like I've been upgraded to a premium level seat already!


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    #5855
    awec
    Administrators Posts: 53,839 Admin ✭✭✭✭✭awec


    LostArt wrote: »
    Mine is working fine now, looks like I've been upgraded to a premium level seat already!

    If you renewed your season ticket early enough you got a free upgrade.


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    #5856
    Uriel.
    Registered Users Posts: 8,061 ✭✭✭Uriel.


    awec wrote: »
    If you renewed your season ticket early enough you got a free upgrade.

    How early I wonder?


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    #5857
    awec
    Administrators Posts: 53,839 Admin ✭✭✭✭✭awec


    Uriel. wrote: »
    How early I wonder?

    Dunno.

    I got an email from the ticket office saying there was a problem with my ticket grouping because some people in it got a free upgrade and other people didn't.


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    #5858
    ssaye2
    Registered Users Posts: 4,632 ✭✭✭ssaye2


    Uriel. wrote: »
    How early I wonder?

    Renewed before 20th March was the date from the email I received


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    #5859
    Uriel.
    Registered Users Posts: 8,061 ✭✭✭Uriel.


    ssaye2 wrote: »
    Renewed before 20th March was the date from the email I received

    Huh, I never noticed that in the renewal. Think I renewed in late March... too late I guess :(


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    #5860
    Redgirl82
    Closed Accounts Posts: 1,252 ✭✭✭Redgirl82


    awec wrote: »
    Dunno.

    I got an email from the ticket office saying there was a problem with my ticket grouping because some people in it got a free upgrade and other people didn't.

    One of the guys in our group got same email. But neither of us got an upgrade. It says because we renewed early some of the group was entitled to free upgrade

    But nobody has got a free upgrade.....I was first to renew, more or less straight away once it came out so I took it I would get free upgrade :)


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    #5861
    dregin
    Moderators, Music Moderators Posts: 6,524 Mod ✭✭✭✭dregin


    Redgirl82 wrote: »
    One of the guys in our group got same email. But neither of us got an upgrade. It says because we renewed early some of the group was entitled to free upgrade

    But nobody has got a free upgrade.....I was first to renew, more or less straight away once it came out so I took it I would get free upgrade :)
    Drop em a mail? The ticket office are generally really sound.


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    #5862
    The Rape of Lucretia
    Closed Accounts Posts: 7,440 ✭✭✭The Rape of Lucretia


    Zzippy wrote: »
    Like the team so far this season, this thread needs more Fanj...

    No it doesnt. Until November anyway. On Joe's orders he has been wrapped in cotton wool in case of call-up need, and so the only sighting of him will be here : http://www.boards.ie/vbulletin/showthread.php?t=2057369129&page=492


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    #5863
    Redgirl82
    Closed Accounts Posts: 1,252 ✭✭✭Redgirl82


    dregin wrote: »
    Drop em a mail? The ticket office are generally really sound.

    Yeah ticket office are great......

    After checking proper I have actually been upgraded but none of the rest of gang are....but f**k them:P


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    #5864
    crisco10
    Registered Users Posts: 6,205 ✭✭✭crisco10


    LostArt wrote: »
    Mine is working fine now, looks like I've been upgraded to a premium level seat already!

    Why were people upgraded to Premium? I notice I have been also, as a STH for 10 years, I'm tempted to say about bloody time. ;-)


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    #5865
    LostArt
    Registered Users Posts: 1,813 ✭✭✭LostArt


    crisco10 wrote: »
    Why were people upgraded to Premium? I notice I have been also, as a STH for 10 years, I'm tempted to say about bloody time. ;-)

    No idea, but I share your sentiments!


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    #5866
    Redgirl82
    Closed Accounts Posts: 1,252 ✭✭✭Redgirl82


    crisco10 wrote: »
    Why were people upgraded to Premium? I notice I have been also, as a STH for 10 years, I'm tempted to say about bloody time. ;-)

    I wasn't told why but one of the guys in my group was sent email to say I was been upgraded because I renewed my season ticket early.

    I know I done it more or less straight away, the other guys missed the season ticket renewal and just bought ticket after it was opened to general public....so I guess because I renewed before they went on sale to general public I have been upgraded but not the other people


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    #5867
    crisco10
    Registered Users Posts: 6,205 ✭✭✭crisco10


    I went digging in my emails and found this mentioned in mails about STH renewal, but nothing about Premium etc.
    We are also delighted to offer you a special renewal bonus of a free upgrade for the game of your choice next season up to a value of €25. This will be applied to you automatically if you renew before the 20th March. Please note you will need to download the Leinster Rugby app to avail of your free upgrade. Upgrades are only available on match day and are dependent on availability.


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    #5868
    awec
    Administrators Posts: 53,839 Admin ✭✭✭✭✭awec


    You only got a free upgrade if you renewed early. Otherwise you have to pay for it.


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    #5869
    .ak
    Registered Users Posts: 30,308 Mod ✭✭✭✭.ak


    I renewed early, and it's costing me +20 to upgrade.

    But I'm already in a decent spot?

    EDIT: Just checked I renewed early March too... So what do I need to do to avail of this free upgrade?


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    #5870
    awec
    Administrators Posts: 53,839 Admin ✭✭✭✭✭awec


    .ak wrote: »
    I renewed early, and it's costing me +20 to upgrade.

    But I'm already in a decent spot?

    EDIT: Just checked I renewed early March too... So what do I need to do to avail of this free upgrade?

    The email i got was this:

    "We are contacting you specifically as you have asked to be grouped with fellow supporters in the upcoming Aviva Stadium fixture against Toulon this December.

    The reason for this mail is some or all of the people in your nominated group are entitled to free upgrades to Premium level in the South Stand as a result of renewing their Season Tickets early. Their tickets will be available to view in their accounts from 10am tomorrow morning.

    As you are not entitled to a complimentary upgrade for this fixture you have been allocated seating in either the South Upper or South Lower stand, these will also be available to view in your account tomorrow morning. We have, however left empty seats next to those in your group who have been upgraded should you wish to upgrade to sit with them. In order to do this you will need to check with your group members and find out where their seating has been allocated in Premium level then log in from 10am, find the available seats next to these and pay the upgrade fee. This option will only be available until 9am on Thursday, 17th September.

    If you choose not to upgrade you will be grouped with any other members of your group who do not upgrade in the lower/upper tier as requested."


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    #5871
    dub_skav
    Registered Users Posts: 2,530 ✭✭✭dub_skav


    God bless them, they do like to make things simple


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    #5872
    vienne86
    Registered Users Posts: 17,075 ✭✭✭✭vienne86


    dub_skav wrote: »
    God bless them, they do like to make things simple

    Nearly as good as downloading the voucher to collect the shoe box last weekend!!!


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    #5873
    total former
    Closed Accounts Posts: 3,784 ✭✭✭total former


    dub_skav wrote: »
    God bless them, they do like to make things simple

    They have gone absolutely above and beyond here. The Leinster branch are brilliant for accommodating seating requests and this is another example of great customer service. I'm really not sure what else they could do.


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    #5874
    awec
    Administrators Posts: 53,839 Admin ✭✭✭✭✭awec


    I feel sorry for the people in the ticket office cause I suspect a lot of this crap is done manually.


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    #5875
    Uriel.
    Registered Users Posts: 8,061 ✭✭✭Uriel.


    It seems for buying additional tickets to Toulon game that you cannot select actual seats, just price categories and stands. Sucks, because you can't get non STHs sitting near you. :(


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    #5876
    crisco10
    Registered Users Posts: 6,205 ✭✭✭crisco10


    Uriel. wrote: »
    It seems for buying additional tickets to Toulon game that you cannot select actual seats, just price categories and stands. Sucks, because you can't get non STHs sitting near you. :(

    Yeah, noticing that. I wonder are lots of ppl hanging around waiting for the interactive map to come back online when traffic drops?

    When I search best available I keep getting offered the same seats which indicates people arent buying those tickets anyway.


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    #5877
    Uriel.
    Registered Users Posts: 8,061 ✭✭✭Uriel.


    crisco10 wrote: »
    Yeah, noticing that. I wonder are lots of ppl hanging around waiting for the interactive map to come back online when traffic drops?

    When I search best available I keep getting offered the same seats which indicates people arent buying those tickets anyway.

    Me too. I keep getting the same ones, which aren't bad to be fair, but are 3 blocks away from where I will be sitting.

    Is it just that the interactive map is down, or is it the policy/process this year that you can't use the interactive map? Although the email I received from Leinster stated:
    Please note, it is not possible to purchase additional tickets alongside your Season Ticket holder allocation unless you find available seats on the interactive map in tomorrow's sale.


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    #5878
    crisco10
    Registered Users Posts: 6,205 ✭✭✭crisco10


    Uriel. wrote: »
    Me too. I keep getting the same ones, which aren't bad to be fair, but are 3 blocks away from where I will be sitting.

    Is it just that the interactive map is down, or is it the policy/process this year that you can't use the interactive map? Although the email I received from Leinster stated:

    I briefly saw the interactive map at 10:00, but it disappeared then with a message about "too much traffic" for the interactive map.


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    #5879
    Uriel.
    Registered Users Posts: 8,061 ✭✭✭Uriel.


    crisco10 wrote: »
    I briefly saw the interactive map at 10:00, but it disappeared then with a message about "too much traffic" for the interactive map.

    Oh, that's interesting. I logged in at 10.04 and have relogged in a few times since. I see the seating chart no bother, but never had any interactive map available to me. :(


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    #5880
    dub_skav
    Registered Users Posts: 2,530 ✭✭✭dub_skav


    What link are you using to buy Toulon tickets?


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    #5881
    crisco10
    Registered Users Posts: 6,205 ✭✭✭crisco10


    dub_skav wrote: »
    What link are you using to buy Toulon tickets?

    Was sent out via email last night.


This discussion has been closed.
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