Is your 076 prefix costing me money for calls back?

shiftkey

Hi,
I've just had a missed call and message from an executive in Bank of Ireland and I've tried to call him back on the 076 etc number he left for me, but my phone company gives me a voice message stating that I do not have enough credit to make the call. I was sure that I had a lot of credit left but just to be sure, I phoned my local library and it rang and was answered.

So I'm asking if your 076 numbers are like premium numbers and does it cost customers more than the standard land line cost to phone you?

Thank you in advance for your speediest reply.

Bank of Ireland: Sarah

shiftkey wrote: »

Hi,
I've just had a missed call and message from an executive in Bank of Ireland and I've tried to call him back on the 076 etc number he left for me, but my phone company gives me a voice message stating that I do not have enough credit to make the call. I was sure that I had a lot of credit left but just to be sure, I phoned my local library and it rand and was answered.

So I'm askig if your 076 numbers are like premium numbers and does it cost customers more than the standard landline cost to phone you?

Thank you in advance for your speediest reply.

Hi shiftkey,

This would depend on your mobile provider. Please contact them to enquire what they would charge to make call to the 076 prefix as this may differ from provider to provider.  

If we can help with any other query please let us know. 

Thanks,
Sarah

shiftkey

Bank of Ireland: Sarah wrote: »

shiftkey wrote: »

Hi,
I've just had a missed call and message from an executive in Bank of Ireland and I've tried to call him back on the 076 etc number he left for me, but my phone company gives me a voice message stating that I do not have enough credit to make the call. I was sure that I had a lot of credit left but just to be sure, I phoned my local library and it rand and was answered.

So I'm askig if your 076 numbers are like premium numbers and does it cost customers more than the standard landline cost to phone you?

Thank you in advance for your speediest reply.

Hi shiftkey,

This would depend on your mobile provider. Please contact them to enquire what they would charge to make call to the 076 prefix as this may differ from provider to provider.  

If we can help with any other query please let us know. 

Thanks,
Sarah

Hi Sarah,
Thank you for your advice. I shall again check with my mobile provider if I am tariff-blocked from making a call to a 076 number, but may I ask if you are saying that the prefix 076 may incur a higher charge rate than a standard land line call?
Thanks again.

Bank of Ireland: Janet

shiftkey wrote: »

Bank of Ireland: Sarah wrote: »

shiftkey wrote: »

Hi,
I've just had a missed call and message from an executive in Bank of Ireland and I've tried to call him back on the 076 etc number he left for me, but my phone company gives me a voice message stating that I do not have enough credit to make the call. I was sure that I had a lot of credit left but just to be sure, I phoned my local library and it rand and was answered.

So I'm askig if your 076 numbers are like premium numbers and does it cost customers more than the standard landline cost to phone you?

Thank you in advance for your speediest reply.

Hi shiftkey,

This would depend on your mobile provider. Please contact them to enquire what they would charge to make call to the 076 prefix as this may differ from provider to provider.  

If we can help with any other query please let us know. 

Thanks,
Sarah

Hi Sarah,
Thank you for your advice. I shall again check with my mobile provider if I am tariff-blocked from making a call to a 076 number, but may I ask if you are saying that the prefix 076 may incur a higher charge rate than a standard land line call?
Thanks again.

Hi shiftkey,

Thanks for your post.

Again, to clarify this please contact your phone provider to confirm if they regard an 076 number to be a standard land-line number.

Janette