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Processing Claims Duration - Health Insurance

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  • 02-04-2015 10:38am
    #1
    Dubh Geannain
    Registered Users Posts: 3,431 ✭✭✭


    We have had medical receipts with a particular health insurance provider for over a month and a half a this stage.

    I contacted them last week and they had received our receipts and the claim is just waiting to be processed. Submitted receipts earlier in the year two which took a month to be processed.

    Last year any claims we made were sorted within 1 to 2 weeks with prompt payment.

    Anyone else experiencing serious delays with their claims?

    We're with GloHealth.


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    #2
    jethrothe2nd
    Registered Users Posts: 579 ✭✭✭jethrothe2nd


    Much the same situation with Aviva who I have just moved to. When I rang last week to check the status, I was told that they were just starting to process claims from a month ago. Painfully slow

    I was with VHI for the last 16 years, and in general I found their process much quicker and user friendly


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    #3
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    Wife is with Laya, Usually takes 4 working days from sending it at the post office to hitting her account.


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    #4
    Dubh Geannain
    Registered Users Posts: 3,431 ✭✭✭Dubh Geannain


    Still waiting. This is starting to p*** me off.

    Edit: I'd just got off the phone to them and was told they could prioritise mine. That was not really the point of my call I said but why look a gift horse in the mouth I suppose. It's the kind tardiness that will make me consider switching if I have a similar experience the next time though.


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